Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,597 total


July 26, 2026

Submitting a claim

I submitted a claim for processing and received an email saying the claim was received and was being processed. Within two days, I received another email saying how much money we would be received via Zelle and we did! It was so easy, direct and uncomplicated and I would recommend MetLife Pet Insurance to friends and family members. Thank you, MetLife!

Insurer: MetLife

By: Richard Esper

July 26, 2026

Pets best does exactly what it says it…

Pets best does exactly what it says it will do. The only reason I did not give it five stars is the annual premium increase is a little steep, and it does sometimes take a long time to actually get paid. However, I am really glad that I chose pets best for my little dog Betsy.

Insurer: Pets Best

By: Jacki

July 26, 2026

Never had pet insurance before

Never had pet insurance before. But everything went smoothly for Joe's surgery and so did Fetch insurance when I submitted Joe's health records and the bill for the surgery. I was reimbursed within 5 days. They were very patient with me and explained Joe's coverage so I understood everything Joe was covered for. I would definitely recommend this insurance.

Insurer: Fetch

By: Diane

July 26, 2026

Perfectikn

the ease of your web based claim process and the reimbursement timing was outstanding. great customer experience. thank you

Insurer: Fetch

By: George

July 26, 2026

MetLife Pet Insurance

MetLife Pet Insurance, has been very quick to address my pets injury and has sent the money very fast.

Insurer: MetLife

By: customerJoyce Jones

July 26, 2026

Very good claim help

Pumpkin is really good at getting your claims for your pet taken care of quickly and I’m glad I have them to help care for my best kitty friend.

Insurer: Pumpkin

By: Andrew

July 26, 2026

Easy claim submission

Easy claim submission, quick response, detailed EOB.

Insurer: MetLife

By: customer

July 26, 2026

Great process!

My dog had been very sick and was diagnosed with pancreatitis. I simply submitted photos of my Vet bills and they were processed with in a couple of days. They emailed me with updates throughout this process. I'm currently awaiting my reimbursement for my coverage. It was so simple and quick.

Insurer: Spot

By: Ginny

July 26, 2026

We’ve used MetLife Pet insurance twice…

We’ve used MetLife Pet insurance twice and it was a great experience . Very easy to send in your claim and we heard back very quickly . So happy we choose MetLife Pet.

Insurer: MetLife

By: SANDY HANLEY

July 26, 2026

Worst insurance

I advise anyone who is looking for pet insurance do not get Best Prts insurance they don’t pay claims for sickness or accidents. Don’t throw your money away.

Insurer: Pets Best

By: Shirley

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