Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Have had dog covered since 2018 when we…
Have had dog covered since 2018 when we adopted him from Virginia Beach SPCA. Have had two claims and both have been denied. First one due to vet not itemizing. Last one is because waited 3 months to have a dental cleaning that resulted in having an extraction. We had no idea it was needed nor did vet until procedure. I filed a complaint with Virginia BOI.
Insurer: Trupanion
By: Ralph Sabine
Fast coverage faster refunds love it…
Fast coverage faster refunds love it good choice.
Insurer: Spot
By: Glenna Thompson
Repeatedly requests same information…
Repeatedly requests same information already provided. Seems more interested in delaying or denying than actually paying claims, if they actually ever do.
Insurer: Embrace
By: Michael McCoy
So far so good!
So far so good. Easy to submit claims and they are processed quickly.
Insurer: MetLife
By: DB
Easy to send vet bills and quick…
Easy to send vet bills and quick response
Insurer: Fetch
By: Tony Scacca customer
Very easy to send in claims online and…
Very easy to send in claims online and reimbursement is quite fast...direct deposit into your checking account...if you choose.
Insurer: MetLife
By: customerMary
Easy to submit claims
Easy to submit claims. Fast, efficient processing.
Insurer: MetLife
By: customer
Ralphie
Though I never spoke with anyone, my doctor's office submitted Ralphie's hospital visit, I received conformation that my paperwork was received and I would be notified in a fews days of their decision. Thursday I got the email with the amount that they are covering Ralphie's hospital bill, I could not have more satisfied and happy
Insurer: MetLife
By: Laura Montalvo
Customer service team is outstanding. Now that I understand the process, the experience was outstanding.
The customer service representatives at Met Life Pet Insurance are just outstandng. They helped me navigate and learn about the process. The were knowledgeable, efficient and kind. What a pleasure to talk to a live person to resolve issues and get help. Now that I fully understand the process and documentation required, the process to file a Met Life Pet Insurance Claim was seamless. Thank you.
Insurer: MetLife
By: Peter
Great overall
I haven't used other pet insurances so I can't say that this is the best overall.. But I can tell you that filing a claim was exceedingly easy. I had a question and spoke to customer service and they were amazing and even fun to work with. When I received my claim information back I understood why something was covered and why other things weren't. I wanted a certain medication to be covered however I knew it wasn't beforehand as the medication list was easily available. So far, so good, though I do have a few more things pending. Hopefully we keep on this trend.