Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,597 total


July 25, 2026

All interactions with MetLife have been…

All interactions with MetLife have been amazing for the 5 years I have had them. Phone calls are always pleasant and helpful. Online claim submission is a simple task. Thank you

Insurer: MetLife

By: Kris W

July 25, 2026

I submitted my first claim and it was…

I submitted my first claim and it was completed by the end of the following day.

Insurer: Spot

By: Janet Fournier

July 25, 2026

The settlement was quite satisfactory

The settlement was quite satisfactory. However, the automated follow up texts and emails were not synch'd with activity on my claim and that became very confusing and irritating.

Insurer: Spot

By: PAULA

July 25, 2026

Timely service and approval once my…

Timely service and approval once my claim was submitted

Insurer: Pumpkin

By: Robin

July 25, 2026

Been a customer for 6 years and never…

Been a customer for 6 years and never really had to use the service and kinda felt bad about paying for it. Then my dog contracted Glaucoma and I am sooo glad I had Healthy Paws. Had about 7-8 visits and an operation. The claims were easy to submit and the reimbursement was quite speedy. I waited about a month until everything was managed and submitted at once. I’ve technically still paid more for the insurance than my disbursements (lol). But the peace of mind is worth it

Insurer: Healthy Paws

By: Aman Kiflezgi

July 25, 2026

I have had Pumpkin Pet Insurance for a…

I have had Pumpkin Pet Insurance for a year and recently renewed for a second year. The representatives are all very knowledgeable and patient. The turn around for patient for a claim is incredibly fast and goes directly they ibto your bank account. A must purchase! You will be forever happy you did!

Insurer: Pumpkin

By: customer

July 24, 2026

Spot insurance is awesome I'm going on…

Spot insurance is awesome I'm going on 3 years with them and filing claims is very easy not to mention that once it's been verified the funds are issued right away into my account have had no problems with Spot and I recommend them to anyone who has pets and looking for an awesome Insurance Company for their furry ones.My claims took less than a week to receive funds that qualify for payment.

Insurer: Spot

By: Cheryl Smith

July 24, 2026

Easily submitted my kitty’s claim on my…

Easily submitted my kitty’s claim on my cell phone. My vet’s office emailed me his invoice and progress notes. So simple and quick! Pumpkin processed our claim and paid me within the same week.

Insurer: Pumpkin

By: Leslie

July 24, 2026

We have been with EMBRACE for years for…

We have been with EMBRACE for years for our two rescued Shitzu mixes. EMBRACE’S rapid response times are unheard of these days. When I submit a claim, they send an email, usually with the hour, acknowledging receipt of it. The reimbursement is usually deposited into our account within 24 hours, often less. When I need to talk with a live human, I call and a live human being picks up. Customer service is 5 stars. We highly recommend EMBRACE.

Insurer: Embrace

By: Barbara Williams

July 24, 2026

Good company

This was my first time making a claim. putting in the all the information was easy, and hearing back from them took just a little time. I am expecting a check any day now! Very nice so far.

Insurer: Spot

By: Cynthia Schiappa

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