Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


August 18, 2026

Highly recommend

Our pug was diagnosed with MCTs. Once we’d met the deductible Pets Best were quick to process and reimburse the claims. Cannot complain!

Insurer: Pets Best

By: Lisa

Useful
August 17, 2026

Highly Recommend

I switched to Pets Best about 3 years ago and one of my dogs has had the worst luck medically. They've covered IVDD surgery, hydrotherapy and laser therapy after that for healing. They've covered a misdiagnosis of a terminally ill brain disease and all the tests and specialists that came with that and now his more recent dx of cushings disease and the tests, meds and vet visits that are required monthly for that. If I didn't have the security of pet insurance, I would have had to rethink treatment many times for my boy and who knows if he'd even be alive today because of that! These guys have been amazing throughout the years and being someone who doesn't have a lot of money and not much in my savings account, I don't have to question whether or not I can treat my dog due to the security of this insurance. I HIGHLY recommend them 💞💞"

Insurer: Pets Best

By: Amanda

Useful
August 17, 2026

Awesome

My 70 lb, 1 and 1/2 yr old needed CCL surgery. Thank goodness I had taken out Pets Best insurance for him. They paid right away!! 80% of my bill, no issues. Sent to care credit account!!! Awesome Experience!!

Useful
August 17, 2026

Fast and easy

My dog got extremely sick so I took her to the vet. They needed to do labs and biopsies to figure out the underlying source for being as sick as she was. And they gave her treatments for multiple ailments. It wasn't cheap. After her first check up I asked the vet for invoices, took a picture and submitted them online. Within days I had an email showing how much I'd be getting back and then shortly after the money was in my bank account. I immediately paid my credit card bill with it. I didn't get all the money back but I did get a large portion of it. All in all it was a good experience and an easy process.

Insurer: Pets Best

By: Courtney

Useful
August 16, 2026

Happy with Pets Best

Pets Best address the claims in a timely manner and if there is a reimbursement, they do the return also in a timely manner.

Insurer: Pets Best

Veterinarian: North Warren Animal Hospital

By: Lynne

Useful
August 16, 2026

Yearly shots

Shots are expensive but I got most of it back with pets best ins. Thank you so much

Insurer: Pets Best

Veterinarian: Heritage Veterinary Care

By: Mary

Useful
August 15, 2026

Worst company.

Don’t waste your time and money with this company. They try to swindle you and they take for ever on claims. Sometimes more than 6 months.

Insurer: Pets Best

By: Chris

Useful
August 14, 2026

Covered like a well fitted glove.

This was my little guys second spinal surgery in as many years. The coverage is phenomenal. When one wants to do as much as possible to extend a healthy and comfortable life for a 4 legged family member, being able to meet their immediate needs without hesitation or fear of expense is a blessing. Thank you Pets' Best Insurance.

Insurer: Pets Best

Veterinarian: Animal Specialty Center

By: Monica

Useful
August 14, 2026

Best insurance ever.

I can't complain my turnaround time was 2 days complete. Maybe 4 days I was paid out. I always submit my medical records receipts and it's easy peasy thank you Pets Best

Insurer: Pets Best

By: Tanya

Useful
August 14, 2026

Life saver

If it was not for Petsbest, my big boy Rainbow wouldn't be here with me because I wouldn't have the money to save his life when he was suddenly so sick. Petsbest is the best !"

Insurer: Pets Best

Veterinarian: Urgent Pet Vets

By: Anna

Useful

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