Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


July 03, 2026

Very easy to submit forms

Very easy to submit forms

Insurer: MetLife

By: Kevin Omara

July 03, 2026

Claims have been simple and easy to…

Claims have been simple and easy to submit. Making my life easier while I try to get my dog through this difficult time. Thank you!!

Insurer: MetLife

By: Hunters mom

July 02, 2026

The premiums keep going up but benefits…

The premiums keep going up but benefits don't! It seems every time I submit a claim there's an exclusion or excuse why it's not covered. If my dog has an emergency vet visit they can't treat unless they evaluate, but the evaluation isn't covered....? I wish I would've just put the premiums aside every month, I'd be so much further ahead!

Insurer: Trupanion

By: Dog Mom

July 02, 2026

Three day processing time.

The processing time for my claims gets faster and faster. I have been a Metlife customer for two years. So I think the claim processing time gets faster and faster because they know the history of my pets. I submitted a claim for over $1200 in the app on June 26th and had reimbursement in my bank account account on July 29th.

Insurer: MetLife

By: customer

July 02, 2026

Easy to use and submit claims!

Easy to use and submit claims!

Insurer: MetLife

By: customer

July 02, 2026

Premium Doubled from last year with a non life threatening claim

Stay away. Current customer with three cats under Fetch. I had one claim for the one, and the premium doubled in price from last year. It was a dental cleaning with some teeth being extracted.

Insurer: Fetch Canada

By: customer

July 02, 2026

The vet bill was handled and taken care…

The vet bill was handled and taken care of for me efficiently and quickly!!

Insurer: Spot

By: Patricia Wallace

July 02, 2026

Your response was prompt and friendly

Your response was prompt and friendly. I was also impressed that within 12 days we had a decision about our claim and the payment was in our account. So much appreciated!

Insurer: Spot

By: Daniel Congelliere

July 02, 2026

Easy and fast

It was so easy to upload the documents. It was super fast. I've had nothing but good experiences with this company.

Insurer: MetLife

By: Kaitlin

July 02, 2026

Ease of claim submissions and updates…

Ease of claim submissions and updates and responses from metlife are very efficient and seamless.

Insurer: MetLife

By: Aparnaa Koganti

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