Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


July 03, 2026

Spot provides great coverage and quick…

Spot provides great coverage and quick payment… I highly recommend!

Insurer: Spot

By: Richard Flowers

July 03, 2026

Changed policy coverage randomly one year

First 2 years I loved them, covered all my claims at the 80% level I was at, then randomly at renewal, they decided not to include taxes in their coverage anymore?? I emailed to confirm and was told the renewal policy showed it indeed no longer covered taxes... So is it truly 80% coverage??? No. For this reason I do not recommend

Insurer: Fetch Canada

By: Jennifer Trimble

July 03, 2026

Easy to submit claim

Easy to submit claim. Payout done within a few days. No hassles.

Insurer: Pets Best

By: Glenn M

July 03, 2026

Surgery for my golden doodle, Lily

My golden doodle, Lily, needed a surgery. Fetch came through with approval and a large portion of the cost was reimbursed. Thank you, Fetch, for timely approval and payment. It was a financial relief.

Insurer: Fetch

By: Debbie

July 03, 2026

Good pet insurance overall, but the turnaround and payout times need improvement.

Overall, the service has been good. My pets’ medical bills are consistently covered, and the pricing is fair for two dogs. However, the claims process is quite slow, and refunds take longer than expected. Improving turnaround times would make the experience significantly better.

Insurer: Pets Best

By: John

July 03, 2026

Very easy to submit claims and the…

Very easy to submit claims and the processing time is very efficient!

Insurer: Fetch

By: Ann

July 03, 2026

Quick turn around time

Easy to file, easy to check status, quick turn around time

Insurer: MetLife

By: Tim

July 03, 2026

I was advised exactly what I needed to…

I was advised exactly what I needed to submit and it was easy to do. I was contacted with confirmation and told what to expect. The process was even quicker than stated and the results were clearly explained and were what I had expected

Insurer: Fetch

By: La Miradaian

July 03, 2026

Benson gives two paws up!

Everyone has always taken such good care of me, and my family appreciates the support and peace of mind that comes with knowing I'm covered when I need it most. The claims process has been straightforward, and the team has always been kind and helpful. It's reassuring to have people in our corner who care about keeping me happy and. healthy. Thank you for being there Trupanion, through every wag and adventure.

Insurer: Trupanion

By: Kathleen Smith

July 03, 2026

Best insurance experience

My fur baby, Sassy had some very serious health issues which happened out of the blue leading to her losing her sight briefly. I had no thought of how expensive the treatment would be. I just wanted Sassy okay. Metlife showed up for us. As soon as I sent in the bills, I got my reimbursement. There was no pushback or making me jump through hoops. They made a terrible time not so bad.

Insurer: MetLife

By: Bertha Justice

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