Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Quick quote and reasonable price
Getting a quote for my two pets was amazingly easy, and the price was reasonable with a “family plan”.
Insurer: MetLife
By: Toy Poodle mom
Very simple process~great benefits!
Very simple process and I felt the rates were very reasonable with excellent coverage!
Insurer: Nationwide
By: MaryAnn
Still waiting For My Check
Your great at taking my money, but not so great at paying out on a legitimate claim.
Insurer: Spot
By: Robert McPherron
They have really listened to customer feedback
I've been with Pets Best for almost 4 years now and the coverage and cost have been very reasonable. Unfortunately one of my dogs who I adopted that was born in a shelter, ended up developing many genetic chronic health issues that have not been cheap to treat and maintain his comfort level at only 3 years old, but having this insurance has made it possible for me to give him the best quality of life possible and still put food on the table. My other dog was born in the same shelter and her bills don't come close to his, but the policy still pays for itself with her and any accident or illness she has had. Affordable vet care is such a struggle right now, and Pets Best is making it possible to keep my dogs as healthy as possible. My own real complaint was the time it took for claims to be processed and money reimbursed, they have really stepped up their game on that after the last customer satisfaction survey. They are still a longer waiting time than most companies, but it is much shorter now, but the coverage makes up for it. I'm extremely grateful for Pets Best and getting the insurance plan as soon as I adopted my pups was the best decision I could have ever made for them.
very quick easy and affordable
very quick easy and affordable
Insurer: MetLife
By: Daniel Anderavka
Overall impressed
Quick response, easy to navigate platform, transparency of cost attribution, lots of options for coverage
Insurer: Sonnet
By: Alyssa Soules
Prompt service and claims reimbursement…
Prompt service and claims reimbursement with reasonable premium fees
Insurer: Pets Best
By: Jerry
Not happy about having to pay out of…
Not happy about having to pay out of pocket. I am still waiting on a reimbursement check and I am upset that an emergency visit would not be covered under the policy. A yearly exam is one thing an emergency exam should be included under my policy
Insurer: Trupanion
By: Leah
Customer service is awesome
Customer service is awesome and with the advent of their app, process is super easy. Just follow directions and you will not have issues. Super pleased with MetLife Pet Insurance and would highly recommend!!
Insurer: MetLife
By: Tim
The site was easy to use and reasonably…
The site was easy to use and reasonably priced.
Insurer: MetLife
By: Cody Waits