Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


June 10, 2026

Wish the per check price shown was based on employers actual schedule

The only thing that made this a 4 star rather than a 5 star was that I know my employer has our payroll deductions set up for 24 payroll periods, but the per check price quote that was shown to me on the site was based on 26 pay periods, which felt misleading. I wish the quotes would be shown according to the payroll deduction schedule Nationwide has set with the employer.

Insurer: Nationwide

By: customer

June 10, 2026

Great at first glance, but not afterwards

This has been going on for a month!!!! I have wasted countless hours, phone calls, emails, etc. The company seemed amazing and I was sold. After a bad experience and paying the deductible I did receive a check immediately; however, an emergency vet put down one breed (large) when he is also another (smaller) resulting in an increase of $20 rather than questioning me. Once i reached out I provided everything they asked for even going to the vet for a weight check and her sending proof that she felt he would not get to the cap for the next weight category. I was put through a run-around with messages saying I would hear back in 24 hours then 5 days. A call indicated that it was being elevated to their Signal team then another group. It seemed that I was being pushed off until the date when the increase would occur. I have cancelled and would not recommend them to anyone!!!

Insurer: Healthy Paws

By: Betsy Ballard

June 10, 2026

Five stars! Claims paid without a hassle

Pets Best has been an absolute lifesaver. Our puppy has had accident and illness coverage with Pets Best since 9 weeks old. We did all the required preventatives out of pocket but unfortunately at 6 months she contracted Coccidia parasite and had complications resulting in an emergency overnight stay and another 2 follow ups at our veterinary. Filing a claim is incredibly easy, and they have promptly reimbursed me for my vet visits and emergency care and medications. No games, no hidden loopholes—they just pay the claims as promised. If you want peace of mind for your dog or cat, this is the company to go with and if getting a puppy highly recommend getting coverage asap! Thank you, Pets Best!! We appreciate you.

Insurer: Pets Best

Veterinarian: Animal Hospital of O'Fallon

By: Stephanie

Useful
June 10, 2026

So Smooth

Thank you Pets Best for your quick reponse and payment. I have had the best experience with Pets Best claim process. It is so easy and so smooth. Using Pets Best is the best decision we have made.

Insurer: Pets Best

Veterinarian: Beauchamp Animal Hospital

By: Paula

Useful
June 10, 2026

Okay so I have had this pet insurance…

Okay so I have had this pet insurance for awhile the reimbursement is like 80 percent but when I do the math of my vet bill and the reimbursement it don't add up another problem I have is when I file a claim some of my reimbursements go towards my deductible witch I feel like all the money that I pay mouthy should go towards my deductible all the mouths that they charge me and I dont file a claim should go towards my deductible because it's like I don't use the insurance until I need it but im still being charged for it so all the money im am being charged when I dont use it should go towards my deductible ps I have had this insurance before 2025 but it will not let me pick a date before that

Insurer: ASPCA

By: Jasmen Singleton

June 10, 2026

Two agents hid from me the 6 month…

Two agents hid from me the 6 month waiting period for Orthopaedic coverage and the limitations involved despite me clearly asking them to tell me everything about the plan. I decided to cancel Fetch and stay with MetLife. How deceitful the agents were.

Insurer: Fetch

By: Madeline

June 10, 2026

We’d give you 5 stars

We’d give you 5 stars, except we have been paying a lot more than when we started and have barely used the plan. But we do appreciate how fast and easy it was to enter our recent 8 page claim.

Insurer: Trupanion

By: Ingrid Frank

June 10, 2026

GET READY FOR YOU PREIUM TO INCREASE!

My monthly premium went from $189/month to $305/month for my english bulldog because she turned 6 years old. I've had to lower my coverage so I can afford to insure her. I think its disgusting what ASPCA is charging for coverage. You suck!!!

Insurer: ASPCA

By: Eric

June 09, 2026

Best alternative to traditional insurers!

Quick online quote and purchase process. Very competitive pricing. We bundled 2 cars insurance and saved 40% total cost in comparison with our previous package with Intact and iA, for the same coverage T&C.

Insurer: Sonnet

By: Anh-Tho Tran

June 09, 2026

Awesome price

$600 cheaper per year than any other company

Insurer: Sonnet

By: Cassie

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