Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Cancer
My dog was diagnosed with cancer two years ago. She had to undergo surgery, then radiation and then numerous CT scans. She has continued seeing an oncologist over the last two years to ensure the cancer doesn't return. Pets Best has been a lifesaver for us and for her. We've had nothing but a positive experience.
Getting to expensive.
After paying $75 a month for insurance (which is getting more difficult to pay, being retired), I was very disappointed that I ended up having to pay most of the vet bill for my cat when I took her in because she was having problems. I reread the policy and the fact that Trupanion does not cover the office visit makes no sense to me. What’s the purpose of having insurance? On the positive side, I was impressed with the expediency of Trupanion’s turnaround time.
Insurer: Trupanion
By: Kareen
Medical care for fur family
I appreciate all the options and getting a first responder discount. I bought insurance so I don't have to lose a family member because I couldn't afford care.
Insurer: MetLife
By: customers
Extortion.
I have been using MetLife Pet insurance for 4 years. When I first started, my monthly premium was $60 a month for 80% coverage, $10k limit, and $250 deductible without preventative care. The first few years the monthly premium increased modestly. After my pet needed dental work I added on preventative care and my monthly premium became $160 for 80% coverage, $10k limit, and $250 deductible. They just emailed me to let me know that my new monthly premium would be $280 for the exact same package (an extra $2000 a year). They so generously offered a $170 monthly premium for 70% coverage, $8k limit, $500 deductible. The fact that my premium has almost 5x-ed (albeit with preventative care) in four years is ludicrous. This of course is after my dog got older and developed arthritis, so they know I can't get coverage anywhere else because of his preexisting condition and are just squeezing me for all that I am worth. I hope their CEO is having a nice time on vacation this summer on my dime and the dimes of other hardworking middle class people, while we are all struggling to make ends meet and doing our best to take care of our pets. They can and will increase your monthly premium by 80% for no reason--just because they can. They don't care about you, they just care about taking as much of your money as they can. The people who leave positive reviews probably are new customers with pets without preexisting relationships. Once they have leverage to extort you, they will.
Insurer: MetLife
By: Karina Sanchez
Excellent coverage, pricing, service
Excellent coverage, good service, well priced. Longtime customer.
Insurer: MetLife
By: Andrew
It was easy to sign up
It was easy to sign up, and even easier to understand.
Insurer: MetLife
By: Carlos Moreno
Love this insurance
Love this insurance. I wish I would of put my other 2 cats before they had pre existing conditions
Insurer: MetLife
By: customer
First time getting pet insurance
It was easy to compare with other pet insurance. This is my first time getting pet insurance. Don't have much to say until I experience it .
Insurer: MetLife
By: Barbara Apgar
Great customer service
Great customer service. I would like to see a faster return of money, but it's not a big deal
Insurer: Trupanion
By: Dorothy
Amazing
The fact that I’ve sent multiple invoices in one week and they were all paid in less than 24 hours…I have never been more grateful and satisfied by a service.
Insurer: Trupanion
By: Alejandra