Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
Other Categories
It was awesome
It was awesome! Very easy, and the best quote that I could find to me, it was the best rate!
Insurer: Sonnet
By: Maria Fernanda Molina Contrera
Great and easy set up for online…
Great and easy set up for online insurance amazing prices highly recommend
Insurer: Sonnet
By: Damien Richard-Sweet
smooth process
smooth process, I highly recommend it.
Insurer: MetLife
By: Romell Mazon
If i could give ZERO states I would
If i could give ZERO states I would, WORST EVER!!!Effective June 11, 2026, Healthy Paws has informed me that my monthly premium for my current pet is increasing from $293.00 per month to $444.00 per month. That is a 51.53% increase, overnight, with no meaningful justification, no actuarial transparency, and no regulatory oversight. This is not a modest adjustment. This is predatory. This is financial abuse of pet owners who love their animals and have no viable alternatives. THIS IS NOT ACCEPTABLE — AND IT IS NOT LEGAL.These are not the actions of a company offering a legitimate insurance product. These are the actions of a monopolistic entity exploiting a completely unregulated market to extract unlimited profit from consumers who have no recourse.
Insurer: Healthy Paws
By: Amanda Pilla
Great until your dog is considered a senior...
Up until this year I would have rated this company a 5 all day every day. This year I have had to fight to get claims paid, constant follow-up, repeatedly upload the same files that they request, file appeals for unpaid claims(which were found in my favor) and now I am renewing one of my dogs and have just received a bill with an 81% increase. Unfortunately, my dog is 8.5 so I am locked in with them and the choice is now pay the bill or go without insurance. They have insured by dog since she was 8 weeks old but now that she is older it feels like they just want to force her off their plan.
Insurer: Pets Best
By: Debbie Pelkie
STAY FAR AWAY FROM THIS INSURANCE…
STAY FAR AWAY FROM THIS INSURANCE COMPANY! As many others have pointed out, they have completely fallen apart over the last few years, likely because they got bought out by Chubb, a large insurance company who has clearly ruined what was once a good and caring company. I have had a healthy paws plan for my dog for 6+ years and besides the insane spike in premiums and poor communications when submitting a claim over the last few years, it is clear that they do not care about your pet and are only here to make money off of you. I was kicked off of my pets insurance plan without warning due to a singular missed payment. When I found out about this, I immediately reached out to remedy the issue and to make the payment only to find out that my account couldn't be reinstated and that the cancellation was final, they wouldn't take my pet back, even after paying on time and having a plan with them for 6 YEARS!! I tried to explain that my account got canceled with no warning, no email, no letters, no calls, I even double checked my address and email on file and they were correct, scoured my inbox and nothing... Their team heard this feedback and said tough luck, we sent notices.... which they clearly did not. No empathy, no understanding, and they flat out just don't respond most of the time. It really feels like as your dogs age, they spike your premiums sky high and then look for any reason to get you off of your plan so that they do not have to care for the pet you have been paying them to care for for their entire existence. You would think that being a customer for such a long time would earn you some grace, but their customer care team could not care less, barely responds, and just blatantly does not care about your pets. The lack of empathy towards a long time customer should speak volumes, if this is how they treat us, then you will be next. Don't believe any of the misleading advertising. For your sanity and your pets health, do not sign up with Healthy paws, you will deeply regret it later.
Insurer: Healthy Paws
By: Deven Barkley
No Good pet insurance Pumkin Pet Insurance
I am. I have been paying a $150 for the last 3 years. For pet insurance that has done nothing for me, but take take and take. I've submitted claims recently for my dog having surgery and $700 of the money that I paid went towards deductibles, and then I got denied my claims to the sum of $1500 I would never recommend pumpkin to anybody. If you need pet insurance.. I would seriously look elsewhere.. I'm not just disgruntled about these people. I'm so p***** off. They've done nothing for me in 3 years. But take take take and then because my dog turn 13 years old they upped my premium From a $115 a month to a $150 a month I hope they go out of business. I hope I hope everyone knows. What a terrible pet insurance place this is
Insurer: Pumpkin
By: Maria Riverin
Excellent Coverage and Hassle-Free Claims Process
We’ve been very happy with Pets Best. We currently have multiple dogs insured through them and have submitted claims ranging from routine illness and diagnostic testing to specialist consultations. The claims process has been straightforward, reimbursements have been processed as expected, and the coverage has given us the confidence to pursue the care our pets need without constantly worrying about the financial impact. One thing I’ve especially appreciated is that diagnostic testing and specialist evaluations have been covered according to our policy. Knowing that expensive workups and consultations are eligible for reimbursement has made difficult healthcare decisions much easier. We’ve also had positive experiences submitting older invoices and have found the process easy to navigate. As pet owners, having reliable coverage and predictable reimbursement has provided tremendous peace of mind. Based on our experience so far, Pets Best has been well worth the investment.
Insurer: Pets Best
By: Meghan Pope
I have never had pet insurance before…
I have never had pet insurance before but this year I decided to get it to help care for my senior dog and help reduce my out of pocket expenses. Actually thinking I wouldn't need it but why not get it. Well was I surprised when my girl was diagnosed with a heart murmur and needed a cardiac workup that cost over $700. Well the claims process was so easy it didn't seem possible. I would recommend MetLife Pet Insurance to anyone who has a pet. It has saved me hundreds of dollars this year. I have actually saved more money than the cost of the insurance.
Insurer: MetLife
By: Pat Leach
Activation Fee vs Enrollment Fee?
On the positive side, the customer service rep was excellent. On the negative side, the coupon I received from my veterinarian said No Activation Fee. When signing up I’m told that there would be an ‘enrollment’ fee. To my knowledge Trupanion does not charge any activation fee plus an enrollment fee, so I think this is dishonest. Playing with words. Not a good way to start off with a new customer. If I am wrong, please enlighten me and I’ll change my review. Thanks. 6/11 Update: I must again compliment Trupanion's customer service. My initial review prompted a call from a supervisor who wanted to make sure that I was satisfied with their policy. It turns out that as opposed to "no activation fee", the referral code/coupon gives the recipient a free 30-day policy. I suggested they change their wording to say something like "With this referral code you can sign up now and receive a free 30-day policy." Anyhow, I am satisfied, and have upgraded to a 5 star review.
Insurer: Trupanion
By: customer