Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


June 06, 2026

In the past it’s taken up to 3 weeks

In the past it’s taken up to 3 weeks, but recently payout has been as fast as 24 hours from submission. Also, so far, have been reimbursed 100% of what was promised.

Insurer: MetLife

By: Joss

June 06, 2026

Easy to navigate

Easy to navigate

Insurer: MetLife

By: Debra Gill

June 06, 2026

Great prices

Great prices, easy to use website, feeling of security for my pets' health - what more could I ask for!?

Insurer: Prudent Pet

By: mary w

June 06, 2026

Quick prompt service and reimbursement

Quick prompt service and reimbursement. Easy to use whether submitting directly thru vet ir afterward via portal.

Insurer: Trupanion

By: Albie

June 06, 2026

when you have a sick dog last thing you…

when you have a sick dog last thing you want to worry about is a vet bill.Healthy paws takes the worry out of that.And pays your claims 100% HAPPY with Healthy Paws.My dog is 9 years old had HP since day one

Insurer: Healthy Paws

By: Ray

June 06, 2026

Coverage Reduced Because of Age

I enrolled my Boston Terrier with Healthy Paws in 2019 and was a loyal customer for 7 years, paying premiums faithfully with a 90% reimbursement rate and $250 deductible; the coverage I was sold on at enrollment. At my dogs 2026 renewal, Healthy Paws informed me that my coverage was being unilaterally downgraded to 70% reimbursement and a $500 deductible. No negotiation, no exceptions, no alternatives. On a significant claim, that difference exceeds $1,000 out of pocket. When I disputed this, their customer service responded in writing with two reasons: my dogs age (7) and the ‘long-term sustainability of their program.’ Not my claims history. Not my payment record. His age and their bottom line. This is coercion by design. They advertise lifetime coverage and no caps on claims but what they don’t tell you at enrollment is that your reimbursement rate and deductible will be systematically reduced as your pet ages (in my dogs case 7yrs), precisely when pre-existing conditions develop and switching insurers becomes impossible. That is deceptive advertising. By the time your pet needs care, you have nowhere to go and no leverage. You are not a customer, you are trapped. The point of pet insurance is to have coverage when your pet needs it most, which is when they get older. Healthy Paws reduces your coverage exactly at that point, and they will tell you so in writing. Do not enroll your pet with them, or you risk paying years of premiums only to find your coverage reduced precisely when your pet needs it most, which is the entire reason you signed up for insurance in the first place..

Insurer: Healthy Paws

By: Lauren

Useful
June 06, 2026

I needed to add a pet to an existing…

I needed to add a pet to an existing plan and the process was easy.

Insurer: MetLife

By: Christina Tigerina

June 06, 2026

Easy to get and quote and understand!

Easy to get and quote and understand!

Insurer: MetLife

By: Mari

June 06, 2026

I was looking for a great insurance for…

I was looking for a great insurance for our zoey and met life insurance was great and offered us much more for her health and care.

Insurer: MetLife

By: Ilie johnson

June 06, 2026

Pet Insurance

This is the first time I have purchased pet insurance and I only had the policy a week so I haven't used it yet. But the sign up process was quick and easy, plus it's affordable. The policy was easy to read and understand. I would definitely recommend this insurance company.

Insurer: Nationwide

By: Susan

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