Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Rudyboo
We have had TruPanion since 2013, the year my boys were born. I can’t say enough about their customer service, compassion and all over knowledge. We’ve used it maybe 4 or 5 times over that last eleven years but we’re always so grateful we had it. Has saved us literally thousands of dollars. Really worth trying to fit it into your budget, as I have as a senior on Social Security, but my boys are worth every penny. Thank you, TruPanion, from Rudy and Bandit, too!
Insurer: Trupanion
By: Emilie
Nationwide Exorbitant Premiums
Their pet policy premiums I have gotten so expensive. I’ve had some almost double year over year.
Insurer: Nationwide
By: Susan
Great until they start raising rates
Started out affordable, then raised rates by double or triple each year up to over 2300$ a month for one dog. Started hassling about claims, blatantly said they didn't want to pay that much any more.
Insurer: Trupanion
By: Michelle
I couldn't ask for better!
They have been very informative and quick to answer questions or concerns. Their processing time is surprisingly quick. After a major procedure for my cat, they even contacted me to see how she was doing. As far as rates, I did a lot of research before deciding to go with them years ago and they remain the best price for what you get in my opinion.
Insurer: Healthy Paws
By: Krystal
Very Satisfied with Pets Best
I have had Pets Best insurance for a few years now covering my 2 dogs (currently aged 8 and 10). This year had been a rough year so far for both dogs. One has been diagnosed with a chronic illness and had an ER visit due to ingesting a foreign object. The other dog (who we adopted a year ago) was recently diagnosed with mammary adenocarcinoma and has had 2 surgeries so far and will be starting chemo in a few weeks. I have been submitting claims weekly for the past 2 months and though the wait time can be up to 4 weeks, I have received payments on all claims and they were directly deposited into my bank account. I have only had to call Pets Best once with questions and the customer service rep was very knowledgeable and helpful. My rates did go up significantly this year (as have my vet bills!) but they are in line with other pet insurance companies for the type of coverage I have and I believe it is worth it. I highly recommend Pets Best!
Insurer: Pets Best
By: Monica
Stir clear of this company, the absolute worst
Trupanion is just the worst insurance provider there is out there. I have been with them for roughly 2 years, my dog is healthy and hasn't needed any care that required their coverage, and yet they have increased my monthly payments more than double the initial price I signed up for. And upon checking with other customers, they do that to every customer.
Insurer: Trupanion
By: Cassa
Good insurance
I’ve had good experiences with MetLife Pet ins. It’s easy to submit a claim and I always hear back within a few days. Their price is good also compared to what I was paying with a different company
Insurer: MetLife
By: Lisa
Healthy and Happy @ Ten Years of Age
Genesis has used Trupanion since she was a puppy. As she's gotten older she acquired allergies. She needs medication and once a month allergy shots. I'm grateful for Trupanion who continues to pay for those necessities. They handle 90% of the bill. I'm a widow and don't think I could afford my best friend (BFF) if it weren't for them.
Insurer: Trupanion
By: Karyn
Great Pet Insurance!
MetLife did an awesome job processing my claims and reimbursing me any money that I paid out of pocket. But please keep in mind 1: You have to pay out of pocket the day of the visit. 2: the claiming process states 5-10 business days for processing but takes more like 15-20 business days (just have some patience). 3: Having a pet is expensive so have a rainy day fund just in case. Other than that the customer service representatives are amazing and very understanding. You get what you pay for so a good tip: Don’t pay for a cheaper premium plan. Pay for a more expensive one so you’re not paying so much out of pocket during your pet visits. The reimbursement will come in handy later on so you don’t feel like your pockets are completely empty.
Insurer: MetLife
By: Miya
Thank goodness we got insurance when they were young
We have 2 beautiful Frenchbull dogs (sisters) Xena and Lola. Lola is our 10 thousand dollar girl as she had a few expensive medical issues in her 5 years thankfully we can rest easy knowing we have insurance to help us with these big expenses but even with the expensive vet bills we wouldn’t change a thing as they light up our lives everyday with there crazy personality’s .
Insurer: Pets Plus Us
By: Reva