Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


July 02, 2025

Pets Best Insurance

I cannot recommend Pets Best insurance enough. My dog recently had major surgery on her ACL. The claim was well over $10,000. Now she has an internal infection and all her screw and plates have to be removed. We are looking at another $10k plus. The first surgery, we were responsible for approx. 1,500 of the over 10,000 cost. Our sweet girl is 14 years old. The last thing anyone wants to do is euthanize your beloved pet because you can't afford surgery. I am grateful, beyond words, that we have Pets Best.

Insurer: Pets Best

By: Sandy

Useful
July 02, 2025

Very very happy.

"Being a long time dog owner, when we got our most recent 2 dogs we decided to be proactive about long term financial protection from catastrophic disease or injury. One of the dogs developed a very serious neurological disorder and requires significant meds and treatment. Pets Best has covered the expenses without issues or challenges. We are grateful to have a quality company standing behind their product. We could not be more happy with our decision

Insurer: Pets Best

By: Art

Useful
July 02, 2025

Second Fur Baby

My soul baby battled 2 cancers and Pets Best was there for us through it all. I couldn't have done her expensive cancer treatments if it wasn't for Pets Best. Unfortunately, we lost the battle. But because of Pets Best, I got to spend 5 more months with her post diagnosis I recently ended up adopting a fur baby that I'm fostering and of course I signed up the baby with Pets Best right away. There's no other insurance company that I would trust. My fiance's baby uses Pets Best as well and we always tell our friends and families about how great they are

Insurer: Pets Best

Veterinarian: The Pet Doctor of Flushing

By: Collen

Useful
July 02, 2025

This must be a scam

I have no idea what kind of scam this is. I took my dog to the vet for itching on his feet.. $369 vet bill. Only $118 of the bill is applied to the deductible. The vet's exam fee is denied! I'll give this fly-by-night outfit one more chance then take it to the NYS Insurance Commissioner.

Insurer: MetLife

By: Craig

Useful
July 01, 2025

Unexpected Specialist Visit

A few months ago we noticed subtle changes in his right eye. After consulting with our primary Veterinarian our best chance would be to see a Veterinary Ophthalmologist for specialized care. It was determined that Rooster had a congenital defect and he will most likely need a procedure by the end of the year for cataract surgery. I'm glad we felt financially secure enough for him to be treated and this is all thanks to having a Pets Best plan. Rooster is only 4 years old and we only want gold star standard of care for our beloved family member

Insurer: Pets Best

By: Candace

Useful
July 01, 2025

Best insurance on the market!

I cannot say enough good things about Pets Best insurance. My cat and dog are both insured with Pets Best and I couldn't be more pleased. The monthly cost is affordable and offers great reimbursements and coverage. The staff when you call are absolutely wonderful and some of the kindest customer service people out there. The claims process is very easy and once submitted, they handle everything fast and efficient. If you are looking for pet insurance, Pets Best is the one to get!

Insurer: Pets Best

By: Brooke

Useful
Verified June 30, 2025

Emergency Vet Visit

Our 3 year cat had to be taken to the emergency vet. She wasn't using the litter box, eating, or drinking. Our regular vet was closed for the night and we felt like we had no choice but to take her to the emergency vet. We spent 6 hours there waiting for the results, worrying about every little thing that could be wrong. But, honestly, I never worried about the cost, I knew we picked a good plan through Pets Best. In the end our kitten was taken care of wonderfully by the vets' staff (back to normal after fluids and pain meds), and we were taken care of by Pets Best.

Insurer: Pets Best

By: Kelli

Useful
Verified June 30, 2025

Pet's Best Continues to Impress

"Our dog Hamilton has had a host of health issues over the years, but Pet's Best has been there through them all, and the financial assistance means we didn't need to make tough decisions about his care - one less thing to worry about. His recent claim for a trip to the Emergency Room was processed quickly and completely in accordance with my policy. No surprises. Thank you, Pet's Best for your continued support of our senior dog! Every Vet we've been to recommends Pet Insurance, and I do too."

Insurer: Pets Best

Veterinarian: VCA El Mirage Animal Hospital

By: Vincent

Useful
Verified June 29, 2025

The best for peace of mind and total coverage

For the past 2.5 years Pets Best has taken care of all of Bitty (Lady Beatrice) medical needs and surgeries. They have never denied a covered Procedure, Medication, Tests and any Lab work that she needed. Every year I expected a super high rate increase, but to my surprise were just small normal increases due to rising costs of the services being given. A very good investment to help taking care of your furbaby. I have and do highly recommend Pets Best Insurance for great coverage, customer service and peace of mind knowing your buddy is taken care of.

Insurer: Pets Best

Veterinarian: Nichols Veterinary Clinic

By: Steven

Useful
Verified June 28, 2025

Panicked Mama

My boy Louis had a vaccine on Saturday and woke up Sunday vomiting, several times. I freaked out, thinking it may have been a reaction to his vaccine. I rushed him to the ER Vet..they took such good care of him and me while we were there. It turned out to me nothing other than an upset tummy but having Pets Best Insurance allowed me to take him in without the fear of a costly vet bill. So thankful that I signed Louis up when he was just a pup. They also covered his care after he broke his leg at daycare. In my opinion THE BEST!!

Insurer: Pets Best

Veterinarian: Veterinary Emergency Care

By: Dreama

Useful

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