Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Worth it
We’ve had our dog covered by Healthy Paws since we got him as a puppy. While the policy doesn’t cover preventive care or vet exams, Healthy Paws has always covered any diagnostic treatment for our dog, no questions asked and reimbursed us extremely fast. Our dog is now 11 and has been diagnosed with cancer, and having this coverage for his surgery and treatment has been a huge relief during a time of immense stress. Highly recommend getting a plan for your pet while they’re young. It will one day pay off when you really need it and you can focus on the wellbeing of you pet instead of the vet bills.
Insurer: Healthy Paws
By: Jillian
Pets Best is the BEST!
"After being with another pet insurance company for 16 years, we switched our 2 dogs to Pet's Best last year. Our process of filing claims, receiving reimbursement, understanding decisions and the value of coverage is exceptional. Making the switch helps us help our pets even more!"
Horrible Company
I had my pet insurance through 24hour Pet Watch - they decided to no longer do insurance so they sold my plan to Hartville. I am now paying more $34.00 more and I have less coverage. Customer Service horrible! I was able to summit claims for prescription food and wellness visits but not with this company!! Do not get your insurance through Hartville.
Insurer: Hartville
By: Patti
Latest 1 comments
I agree. I am informing everyone I know NOT to do business with this company.
Very disappointed!
My dog did not have any underlying health issues when enrolling him with this company. He devloped allergies. Our claim was denied for reimbursement. I feel this company took my money for this policy with no intention of ever covering a claim. They cost me the opportunity to go with another company who would have be more honest and who would have paid for these allergy issues, and now I will be denied from any other company as this will be labeled as a "pre-existing." I would NOT receommend this company. If I could give them a 0 rating I would.
Insurance
Response to claims are very timely. My dog is young but she did have a non-critical issue I did not expect. Price went up significantly for me as my income is social security but it seems to be comparable to other insurers these days. I feel this company is quite reputable.
Not the best, not the worst
Ive had pets best insurance since my shihtzu was less than 3 months old. Her insurance started out at 70ish dollars and has increased to 101. Most of the stuff she goes to the vet for is not covered and I end up paying out of pocket the majority of her expenses. Wish there was an insurance that actually helps.
Bruddah, Haole Girl and Duchess
Pets Best has always been fair and responsive for claims for our 3 Boxers over the past 8 years.
Really good first 4 years and then --
I've recommended PetsBest to many people. The claims process is easy, and I've always been paid. My little dog has conditions which require medications for life. The premiums had modest increases over the first four years. But I've just been hit with an increase of the current monthly premium by $30! More than a 50% increase. I haven't moved, my payments are automatic, etc. No explanation offered. I'm a senior on a fixed, modest income and this hike is very hard to absorb. I feel like I've been mugged. Now they're just like every other insurance company. Perhaps they're aiming to get rid of me and my dog.
Insurer: Pets Best
By: Kathleen
The Gift of More Time
"In late 2021 our little boy Wicket was diagnosed with lymphoma, and while our entire family was devastated we had peace of mind knowing that Pets Best had our backs. Having good medical insurance made all the difference in the world, and with the help of his amazing veterinary oncology team Veterinary Cancer Group of Orange County our little boy was able to beat stage 4 lymphoma and remain in remission for almost 3 years. When receiving devastating news about our fur babies health, the last thing that should be a factor in making medical decisions is cost or affordability, but sadly that is not always the case. We feel so blessed that Wicket was covered by Pets Best allowing us to make medical decisions based on his best interest without having to worry about anything else. Sadly, our little boy has since crossed the rainbow bridge, but the gift of the extra time we spent with him is something we'll be infinitely grateful for the rest of our lives.
Insurer: Pets Best
Veterinarian: Veterinary Cancer Group OC, A Thrive Pet Healthcare Partner
By: Leslie
Archie
If you’re looking for good pet insurance this is the place to be. Pests Best!!! Very fair in pricing very helpful very fast in being reimbursed they are the best!!