Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Off to a bad start with MetLife Pet insurance.
Off to a bad start with your insurance. I have had other pet insurance for the last 20 years with other companies, and never have had the problems that I have encountered with MetLife. Every claim has been a series of vague emails regarding more information to process the claim. Sometimes the claims have been duplicated ( not due to me ). MetLife has requested information from my vet that they had already sent before. This has happened twice now. You need to be more clear on exactly what documentation you need, and quit inconveniencing veterinary hospitals and your clients with multiple unclear emails with no follow up that the correct information had been received. That being said, my claims have been covered eventually, but not without me having to contact customer service on most of them.
Insurer: MetLife
By: Denise Tate
Good but expensive
I am 82 years old and my dog is almost 13. Insurance has gone up to over 130 a month now so i dont know how long I can keep it. Real reasonable to start but I do pay more for insurance than the vet cost over few months. Older dogs dont get back but70% and have to pay first 400 .
Been very happy with this company and…
Been very happy with this company and would recommend it to anyone
Insurer: Pumpkin
By: Kathleen
Paid All Year, Every Claim Denied
I’ve been paying about $85 a month for the last 12 months and filed 3 claims. All 3 were denied for what felt like very minor or “technical” reasons. What’s the point of paying for pet insurance if nothing is actually covered? I expected some help with my pet’s bills, not excuses. I’m very disappointed and will be looking for a different company—anyone considering this insurance should read the fine print very carefully.
Insurer: Pets Best
By: Joseph H
Quick and relatively painless…
Quick and relatively painless experience of finding competitive pet insurance that didn't break the bank.
Insurer: MetLife
By: Lia Cater
easy to navigate and very affordable
easy to navigate and very affordable
Insurer: Nationwide
By: jaelynne seirer
It was simple to purchase online
It was simple to purchase online. ⁸
Insurer: Nationwide
By: customer
Don't get spot pet insurance scam alert
Don't get spot pet insurance. This insurance company never approve any claim even it is valid and not pre existing. YOU ARE WASTING YOUR MONEY IN THIS COMPANY. IF YOU DONT BELIEVE ME CHECK THE CONSUMERS REPORT. THIS COMPANY SCAMS THEIR CUSTOMERS.DONT ADD YOURSELF TO THE PEOPLE THEY HAVE VICTIMIZED.
Insurer: Spot
By: Arnold Adriano
Policy options were explained well
Policy options were explained well. Insurance signup was quick & easy. Disappointed with $3 monthly transaction fee.
Insurer: Prudent Pet
By: Michele
Significant positive experience
HPaws has been a tremendous support to us. We adopted a rescued street dog who appeared to be in good health, with no issues. However, as he aged, he developed numerous issues with his kidneys, teeth, and more. Fast forward to a broken toe, GI infection, and cancer diagnosis and we were looking at significant vet bills. HPaws really stood beside us as we moved thru life with him. They accepted our documentation, quickly processed claims, and made the difference between affordable health care for our boy and a significant financial impact to us. Yes, our premiums went up. But that was understandable, given his situation. Bottom line: We can't say enough good things abt our experience. Insurance thru HPaws was one of the best decisions we made.
Insurer: Healthy Paws
By: Donna D