Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


November 26, 2025

Disappointing

After being a client for 7 yrs with 4 pet insurance policies, Healthy Paws denied my claim submission due to being 2 days late in uploading the documents. I understand the 90 day policy but hoped being a client who always paid on time would have earned us a little grace. They offer none. Extremely disappointed that in these difficult economic times no consideration is taken whatsoever. Approving the claim would have resulted in a reimbursement of around $135. Nothing to a large insurance company but everything to a person that rescues, TNR's, feeds dumped & feral animals and pays for medical care or euthanasia out of their own pocket. Shame on me for thinking they have the best interest of my pets at heart.

Insurer: Healthy Paws

By: Meredith

Useful
November 26, 2025

Healthy Paws is terrible

Healthy Paws is terrible. When your dog gets older when you will need the insurance they raise the rates anywhere form 300-1000%. Totally dishonest and takes advantage of it's customers. Also the customer service is horrible. Don't even bother with this insurance. Total rip off!!!!

Insurer: Healthy Paws

By: tracy dorn

November 26, 2025

It's expensive but it's worth it

Website is easy to navigate they are quick on paying your claims no hassle You get what you paid for especially if you have a small dog

Insurer: Figo

By: Paul B

November 26, 2025

CRIMINAL & PREDATORY COMPANY

I've had Healthy Paws on two of my dogs since 2014, they're now both over 10 yrs old. The rate hikes are INSANE, we just went from $350/month to almost $1000/month, with LESS coverage. This company is CRIMINAL. I've had FIGO pet insurance for my third dog and she is OLDER than the two that are with Healthy Paws- we pay less than $200/month for her for the EXACT SAME COVERAGE ($250 yearly deductible, no annual/lifetime limit, 90% coverage) and she's 14 yrs old! What the hell is going on? They really get you because now that my dogs are over 10 and have pre-existing conditions, we can't get coverage elsewhere without sacrificing coverage on their pre-existing conditions, so it's either stay with Healthy Paws and pay outrageous premiums or drop the coverage completely. We'll be dropping. Outrageous and criminal. I'm just sick. If you have a young animal and are considering Healthy Paws, know that the rates they start you at are extremely deceiving and if you plan to keep your policy on your pet for it's lifetime, BE VERY PREPARED BECAUSE YOUR RATES WILL SKYROCKET. My advice- STAY AWAY!

Insurer: Healthy Paws

By: Jen

November 26, 2025

Easy to fill out just expensive but has…

Easy to fill out just expensive but has to have it for my dog since I have insurance as well

Insurer: MetLife

By: Mandy

November 25, 2025

I am enjoying my experience with this…

I am enjoying my experience with this pet insurance. Best price.

Insurer: Nationwide

By: customer

November 25, 2025

The app doesn’t work correctly

The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.

Insurer: Fetch

By: Brendan Ortenzi

November 25, 2025

Easy to sign up, detail summary before commit could be better

Was easy to sign up online and straightforward. It would be nice if there was a better detail of the insurance sign up summary before committing. The sign up left me second guessing myself and having to restart the quote and sign up. Very little to no human to human communication which to some may be good and not great for others

Insurer: Sonnet

By: Jay

November 25, 2025

easy and great price

easy and great price. will save me a bundle

Insurer: Prudent Pet

By: Paulie B

November 25, 2025

The plans presented were very easy to…

The plans presented were very easy to understand and website was easy to navigate. Price was excellent value

Insurer: MetLife

By: Debra Lehotsky

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