Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Receive my reimbursement as expected.
Receive my reimbursement as expected.
Insurer: MetLife
By: customer
Avoid this company — they will drop your senior dog when you need them most.
I was an Embrace customer for over 13 years and used to recommend them to everyone. Sadly, I can’t say that anymore. This year, they raised the premium on my 15-year-old chihuahua from about $2,000 to over $10,000 annually — even with the multi-pet discount. The plan only pays out a maximum of $10,000 per year, so the new price makes the coverage essentially worthless. They’re pushing us off the policy without technically cancelling us. My dog has been insured with Embrace since he was 3 and had more than a decade of healthy years with almost no issues. Now that he’s developed two conditions that count as pre-existing, no other insurer will cover him in any meaningful way. After more than a decade of loyalty, we’re left uninsured when he needs help the most. When I called Embrace for an explanation, all I got was a canned response about “state-approved rates” and rising veterinary costs. Yes, vet care has gone up — but nothing justifies a five-fold increase in one year. Because of this experience, I’ll also be removing my younger dog from Embrace. A company that treats long-term customers this way does not deserve our trust.
Insurer: Embrace
By: Sara Tenenbein
MetLife has paid each bill submitted…
MetLife has paid each bill submitted timely, and without any problems. I couldn’t be happier with the service I received.
Insurer: MetLife
By: Donna F
Easy app
Easy app, quick payment of claims.
Insurer: MetLife
By: Christine Connelly Conlon
Our reimbursement process was easy and…
Our reimbursement process was easy and very quick.
Insurer: MetLife
By: Pamela Teague
Submitting was quick and easy and…
Submitting was quick and easy and payment back to me was quick!
Insurer: MetLife
By: Jennifer
They are the best
They are the best. I would not have been able to get the care my dog needed without it. I thank God for thi insurance everyday knowing my boy can get the care he needs.
Insurer: Healthy Paws
By: Jane Miller
Embrace is a top notch pet insurance company
Embrace provides a very easy claims process, with reimbursement sometimes happening on the same day. It also provides great coverage for the money. The support staff is empathetic and very helpful, even offering suggestions to lower premium costs without jeopardizing coverage. We have two dogs who have been covered by Embrace for many years and some serious medical issues.
Insurer: Embrace
By: Barbara
Super Easy
It was incredibly easy to get my pet set up with insurance in just a few moments. The little info "?" were great in explaining what each item means. I appreciated being able to customize my plan with ease and showed the monthly cost adjusted so I can make the best decision for my pet!
Insurer: MetLife
By: Colleen Harrison