Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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They will absolutely increase your…
They will absolutely increase your rates. They lie to your face saying they don't raise rates as your pet gets older, but they raise rates almost every year. They hide behind the spurious claim that they raise it based on cost of similar pet in similar area, which is just another way of saying we're raising rates as your pets are getting older. My pets insurance went up from about $80 on 2022 to $170 per month on 2026. That is more than 110% increase over 4 years, which is insane and way over inflation rates.
Insurer: Trupanion
By: RJ
Doubled our rated without explanation
I went with Healthy Paws several years ago because of the mostly positive reviews, but I have been very disappointed with their customer service and billing. They just DOUBLED our monthly rate without getting approval and it was really hard to get answers about this on-line. Super frustrating experience
Insurer: Healthy Paws
By: Lisa C
If I could give 0 stars I would
If I could give 0 stars I would. My monthly not only increased from 120 a month all the way to now 258 a month. For two cats. And even though I didn’t experience these issues before, what you guys have done lately is beyond words. In a really bad way. My cats have gotten their teeth cleaned for the past 3 yeas, while they were insured under Met Life, never had an issue with claims or refunds. But the last time which was well over a month and a half ago. They got their teeth cleaned and I submitted my claims right away. Tell me why is MAY 26th and I still haven’t received any money regardless of having called and spoken to multiple associates and representatives (MORE THAN 10 different people) they all said they would reach back out to me, which non did. Now here’s the thing. On my end it’s showing that claim as closed/solved&paid… guess what? I have not received any money. Despite speaking with multiple different people and them supposedly putting a note for the billing department to reissue the payment. The wait has become unbearable because we’re not talking about $25. We are talking almost $1000. So please be diligent and process my refund with urgency. This is a big amount of money and mostly in this economy. I am beyond disappointed and dissatisfied with this company and how you chose to deal with my claim. please solve this as a matter of urgency. I’ve contacted you guys over emails, that never get replied, through the app where I can never get a hold of a human as well as the phone which I’ve called and spoken with different individuals over 10 times. Thank you, I hope this can get resolved with a sense of URGENCY. Otherwise I will go bankrupt. I’m just a young responsible woman who’s never missed a payment and has been loyal to Met life for years in consecutive. Please HELP IS NEEDED WITH URGENCY REGARDING THIS MATTER.
Insurer: MetLife
By: Dissatisfied Customer
The agent I spoke with was the most…
The agent I spoke with was the most arrogant and rude person i’ve ever spoke to. He won’t let me speak or ask questions the entirety of our phone call unless i talk over him. I went into report this to Sonnet immediately that i would like a different agent to deal with. I just renewed a policy with them yesterday but i don’t plan on staying with them anymore. I don’t the broker as well because I was given a cheaper offer on the website and he increased my premium to $50 more which was weird. Before the increase, he was giving me a quote which would have been a $70 difference and when I kept saying I received an email from Sonnet, he does not believe or acknowledge the fact I received the email. Definitely trying to scam me to get a higher premium. Would not recommend speaking to their insurance agents. If the website tells you the new renewal price, just lock it in. Don’t let an agent charge you a higher premium.
Insurer: Sonnet
By: Elisha Jeunne Mata
My policy was approved very quickly
My policy was approved very quickly, it was so much cheaper than my other policy I had previously. I did go through my company which is why it was so much cheaper.
Insurer: Nationwide
By: customer
Solid Options for Pet Owners
I’ve had ASPCA Pet Health Insurance for my Cat for over seven years, and overall my experience has been positive. The coverage helped significantly with emergency vet bills, and the claim submission process online was fairly simple. Reimbursements were not instant, but I usually received payment within a couple of weeks. What I like most is the broad coverage options, especially for accidents and illnesses. It gave me peace of mind knowing I wouldn’t have to make financial decisions during an emergency. Overall, I’d rate ASPCA Pet Health Insurance 4 out of 5 stars. It’s a solid option for pet owners looking for reliable protection, especially if you enroll your pet while they’re still young and healthy.
Insurer: ASPCA
By: Sonia
Love this Insurance!
Spot Pet insurance is very easy to use, they pay your claims quickly and without questions. I had a different company before them and Spot has been much easier to deal with for payments and reimbursements, not to mention a cheaper price along with a discount for multiple pets.
Insurer: Spot
By: Diane Karnes
My claims are always paid quickly
My claims are always paid quickly, I have never had any problems. The price is reasonable.
Insurer: ASPCA
By: Diane King
Happy Customer
The website is easy to manage. The claim response is timely; great customer service. I just wished that the sticker shock to insure pets over 10 years wasn’t so much even for pets that have been relatively very healthy.
Insurer: ASPCA
By: Verónica Seivert
Best decision for my dog
I had healthy paws since my dog was a puppy. Initially i wasnt sure if i wanted a pet insurance but i wanted to make sure i dont have to to through an internal battle when it comes time whether to treat my dog with whatever treatment she needs due to high vet bills. Needless to say, now that she is 14years old, she has had multiple vet visits including specialist visits. Insuring her through healthy paws was the best decision i made for her. Healthy paws makes it even easier on pet parents. Their review doesn’t take weeks. I always got EOB within 2 says and deposit soon after. Thank you healthy paws!
Insurer: Healthy Paws
By: Hannah Park