Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


May 21, 2026

Nationwide is the worst

Nationwide is the worst. They yearly cap every single illness, injury or service and they must use a 1980 reimbursement table. My dog had dangerously high liver values and had to be hospitalized for 2 days. My bill was $8000 and after much fighting, they paid $2000. After 9 years of 2 dogs premium payments and their claim that they provide “peace of mind in case of hospitalization” I was expecting the payment to be the other way around. Get a plan that pays a percentage like 80% 70% so at least you can plan and budget.

Insurer: Nationwide

By: diane Straub

May 21, 2026

My recent two claims were paid out much…

My recent two claims were paid out much quicker than usual so I definitely appreciated that but MetLife is more expensive for less coverage than other companies so I cannot give five stars a lot of competitors I would be paying less money each month with an endless amount of coverage instead of only two dogs for $5000 coverage per year

Insurer: MetLife

By: Debra F

May 21, 2026

Helpful agent

Helpful agent. Good pricing

Insurer: Prudent Pet

By: carolynamarqgmail.com

May 21, 2026

Great pricing and flexibility

Great pricing and I like the flexibility. My biggest concern is cancer since my older dog is currently very expensive so the high deductible plan was perfect to provide me with some ease of mind.

Insurer: MetLife

By: Patrick Gaul

May 21, 2026

Great prices, but the checkout was a nightmare. I almost gave up!

The pricing and coverage options for bundling my home and auto insurance were good and easily beat the competition. However, actually completing the purchase was almost an impossible mission. The website kept crashing, slowed down significantly, and threw constant error messages at the final payment step. I had to redo the whole quote multiple times, and I honestly came very close to giving up on Sonnet entirely. In the end, I had to contact human support just to bypass the platform glitches and process my down payment. Great insurance product and savings, but the online checkout system is incredibly frustrating.

Insurer: Sonnet

By: Ivam Paulino

May 21, 2026

Prices are fair ,process was straight…

Prices are fair ,process was straight forward. No pushy tactics.

Insurer: MetLife

By: RENEE SNIEGOWSKI

May 21, 2026

Easy process!!

Easy process!!

Insurer: Nationwide

By: Sheridan M

May 21, 2026

The claim went smoothly

The claim went smoothly, however the compensation for keeping the pet healthy should be larger

Insurer: Fetch

By: Duane Skibinski

May 21, 2026

Sonnet rates don’t line up with online comparisons

Originally got a quote through rates.ca and decided on Sonnet because of their low price. Called in to get that price and was given a policy that was way outside the estimate. Insurance companies need to stop listing rock bottom prices on comparison sites just to look good. Customers take those estimates into consideration when buying new vehicles. The only reason they get as good of a rating as they do is because they are open later than most insurance companies. Which means you can call after work to get what you need done. I will be shopping for new rates when renewal comes.

Insurer: Sonnet

By: Brian

May 21, 2026

Easy and affordable.

Easy and affordable.

Insurer: Nationwide

By: customer

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