Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


April 16, 2020

Absolutely the Quickest return and easiest web site to process claims!

I would recommend this insurance! It is easy to submit a claim and the turnaround is very quick.

Insurer: ASPCA

By: Santa

Useful
April 16, 2020

Getting Nationwide Pet Insurance will forever be the best choice I've made for Daisy!

My kids wanted a dog when they were growing up but I always said no. I told them Vet bills were expensive and I was afraid I wouldn't be able to give a dog the best care because I couldn't afford to. I finally gave in and we got Daisy when she was 4 months old. One of the first things I did was research pet insurance companies. I made the choice to go with Nationwide and it's truly the best decision I could have made! Every claim has been easy and quick. I've never had any problems at all. Thank you Nationwide!

Insurer: Nationwide

By: Linda

Useful
April 16, 2020

Great service

Nationwide has been providing us great service and quick review and response times. Explanation of benefits are always easy to understand and when I’ve called with a question they were kind, easy to understand in their response and made sense. Claims are easy to processed, reviewed quickly and paid timely when applicable.

Insurer: Nationwide

By: Amanda

Useful
April 16, 2020

Filing a claim with Nationwide was very quick and easy.

Nationwide was prompt in the payment of my claim. The filing process was very easy.

Insurer: Nationwide

By: Glenda

Useful
April 16, 2020

Pet Emergency - got my Geisha covered

The on-line refund process was fast and easy to complete. Excellent turn around time for actually receiving the refunded amount via check.

Insurer: Trupanion

By: Michelle

Useful
April 16, 2020

They're been very reliable in terms of helping out to pay for vet bills.

They're been very reliable in terms of helping out to pay for vet bills. People working there are also helpful and courteous.

Insurer: Trupanion

By: Patricia

Useful
April 16, 2020

Yay Trupanion!

My experience with Trupanion is awesome. The Vetrinarian submits the claim that is appropriate and then within a few days the claim is closed and money in my bank account. Couldn't be easier actually. Thanks.

Insurer: Trupanion Canada

By: Cathy

Useful
April 16, 2020

During this really difficult time the ease of filing a claim with Trupanion has made things so much easier.

During this really difficult time, the ease of filing a claim with Trupanion has made things so much easier. I don't have to worry about having funds tied up in the claims process for weeks. The payout is almost immediate which gives me the peace of mind of knowing I don't have to worry about whether I can afford treatment for my boy.

Insurer: Trupanion

By: Donna

Useful
April 16, 2020

Fast claim response

Fast and no issues

Insurer: Trupanion

By: Richard

Useful
April 16, 2020

I called to change my credit card information.

I called to change my credit card information. My call was answered promptly and a very courteous and knowledgeable lady took my information and processed it. I had to make other calls to various businesses and the process was a nightmare.

Insurer: Trupanion

By: Maria

Useful

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