Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


April 16, 2020

Incredible service fast

Best pet insurance . Quick payments and easy

Insurer: ASPCA

By: Raymond

Useful
April 16, 2020

love our insurance

I love the pet insurance we have for our maltipo. I have so much piece of mind that when she isn't feeling good I can take her to see her vet without worrying that I can't afford to do so. Nationwide pays out very quickly and have paid for almost everything we have submitted. I wish my human insurance was this good!

Insurer: Nationwide

By: Julia

Useful
April 16, 2020

Very happy with this insurance

Good insurance, very fast refunds. Thank you!

Insurer: Nationwide

By: Andreea

Useful
Verified April 16, 2020

Trupanion Is Absolutely the Best

Trupanion has been everything I could wish for in an insurance company. Having Trupanion's help has made it possible for me to get the best of care for my sweet cairn terrier, Phoebe. Thanks to her amazing vets and excellent support from Trupanion, she has survived her cancer for 2 and 1/2 years, has great quality of life, and brings me great joy. Submitting claims is easy, and in my case, done by both my primary care and oncology vets. Customer service is easily accessible, helpful and friendly when I have had any questions. The resolution of claims is prompt. I have opted for direct deposit into my checking account, so the convenience is unparalleled. If you are considering insurance for your pet, I highly recommend Trupanion.

Insurer: Trupanion

By: Louisa

Useful
April 16, 2020

So far so good

I’m satisfied that I’m getting what I paid for with this insurance company. That’s not usually the case with most. My pup has had to go in twice and each time I submitted a claim online which is easy and they’ve paid it. I do wish it were a faster process, takes them at least a week or 2 to process the claim but that’s the only criticism I have so far.

Insurer: ASPCA

By: Ruby

Useful
April 16, 2020

So worth it.

I was always Skeptical about insurance for dogs and never used it before and this is my first time using it I’ve had it for two years and I’m very happy that I did. The claim went through very quickly they paid like they said they would hope I never have to use it again because I love my dog.

Insurer: Nationwide

By: Steven

Useful
April 16, 2020

Really provide great support

My Husky mix is struggling with hypothyroidism, which is effecting her skin and health. Have had to do numerous test, several medications . My girls health and happiness is very important. Needless to say bills are mounting up, I am so grateful for Nationwide pet insurance. They are quick to review my claim and reimburse me.

Insurer: Nationwide

By: Toni

Useful
April 16, 2020

Quick and Easy

The claims process as quick and easy and the funds were first deposited even faster than I thought they would be

Insurer: Nationwide

By: Jeff

Useful
April 16, 2020

Absolutely the Quickest return and easiest web site to process claims!

I would recommend this insurance! It is easy to submit a claim and the turnaround is very quick.

Insurer: ASPCA

By: Santa

Useful
April 16, 2020

Getting Nationwide Pet Insurance will forever be the best choice I've made for Daisy!

My kids wanted a dog when they were growing up but I always said no. I told them Vet bills were expensive and I was afraid I wouldn't be able to give a dog the best care because I couldn't afford to. I finally gave in and we got Daisy when she was 4 months old. One of the first things I did was research pet insurance companies. I made the choice to go with Nationwide and it's truly the best decision I could have made! Every claim has been easy and quick. I've never had any problems at all. Thank you Nationwide!

Insurer: Nationwide

By: Linda

Useful

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