Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Nationwide Pet Insurance has exceeded my expectations!
Claim reimbursements are VERY quick, even during this challenging time due to COVID-19!
Insurer: Nationwide
By: Melanie
A Seamless Customer Service Experience
The whole experience was seamless; very efficient and effective as my claim was processed within a very good time frame. Thank you!
Insurer: Nationwide
By: Gloria
So easy to upload bills!
I never knew you could upload on line .. I have bills here I never submitted because it was too hard but now I see it is much easier so I am happy ! Thank you
Insurer: Trupanion
By: Missy
Thanks from Omaha the puppy!
Extremely satisfied. rapid payments from super professional and nice people. Truly enables us to give Omaha the best care immediately without skipping a mortgage payment to do so. (which we would gladly do). Thanks Trupanion!
Insurer: Trupanion
By: John
Lovey
I mailed the claim. It was promptly taken care of. I am awaiting the check.
Insurer: Trupanion
By: Marianne
Great Company!
My vet files the claims, so very convenient and saves time. When I file my own claims, processing and payment is super quick. I like the flexibility of plans Trupanion offers.
Insurer: Trupanion
By: Susan
Super Service
Processed quickly and successfully. Great insurance company.
Insurer: Trupanion
By: Janet
Thanks Trupanion!
The whole process was seamless and required very little effort on my part. Grateful for the service!
Insurer: Trupanion Canada
By: michele
Great service
I love the new website, it makes filing a claim so easy. Nationwide’s serviced the claim quickly and the direct deposit option ensures the money gets to you quickly.
Insurer: Nationwide
By: Kathi
THE BEST INSURANCE COMPANY I HAVE EVER DEALT WITH!!!
I have never had pet insurance prior to getting my current dog five years ago. I had been recommended to healthy paws from a friend but never had to use them. However, my dog developed a serious bladder problem and she needed several test that were quite costly. I submitted my claims to healthy paws which was made EXTREMELY easy on line. The checks came before I barely got the biopsy results! It was so swift that I could barely believe it...There were several claims and as each got submitted the check came shortly after. And, I also received an email from customer services asking about my dog...a personalized email. I will never use another pet insurance company and I am their biggest fan and advocate for anyone needing to purchase insurance for their pet...Thank you healthy paws from the bottom of my heart!!!
Insurer: Healthy Paws
By: Atara