Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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UTI for my cat
So happy with Nationwide. Seems to be much better than Trupanion. Easy to file a claim and great coverage.
Insurer: Nationwide
By: Janine
Nationwide Pet Insurance Great Insurance!
Nationwide pet insurance has been great, claims are reviewed quickly and communication and emails has been are fast and informative. Payment for claims a fast. Definitely will continue to use.
Insurer: Nationwide
By: Steven
Excellent service
I’m so glad I have this insurance with Healthy paws. I wasn’t sure it was a good idea since I had a puppy and very healthy but who knew she would get hit by a motorcycle right in front of our vehicle. Her hip was pulled out of socket and tendons blown. She is doing good but the recovery time is long. Thank goodness we had this insurance/ with bills over $3000 and in pandemic - all finances are so tight. Getting the reimbursed check today was a huge blessing .
Insurer: Healthy Paws
By: Vicky
Very Customer Oriented
Claims are very easy to file as they do not really require any special paperwork--what the vet gives you has sufficed. Filing is easy also as it can be by fax or e-mail. Decisions are accurate and timely, and payment is through direct deposit. All in all, a lot of thought has gone into how to make pet insurance user friendly.
Insurer: ASPCA
By: William
Very good service would reccomend
Very speedy service, electronic payment makes it 2x faster, Nationwide pet insurance makes my life a little more worry free
Insurer: Nationwide
By: ireianna
exceptional service
claims processed very fast, better than human private health insurances
Insurer: Nationwide
By: Aida
Thank you for your support!
I have two young dogs covered by Healthy Paws, it's has definitely been worth the cost. They love to get themselves into trouble! When my dog needed emergency surgery I was able to focus on my dog and his health, instead of having to worry about the cost of the surgery and hospitalization. After submitting a claim the company quickly deposited my reimbursement. They also contacted me afterwards to check in and see how my dog was doing.
Insurer: Healthy Paws
By: Kelsey
Amazingly easy and quick payment
I wish insurance claims for huma's were this efficient and easy! Thanks for making it so amazingly quick!
Insurer: Nationwide
By: R.S.
App makes it very convenient to file claims and the claims get processed very fast
My dog had a bowel obstruction and required surgery. Overall the bills were a little over $10,000 with 2 ER visits, a regular vet appointment and the surgery. With insurance I ended up paying a bit over $1,000 which was doable compared to the actual bill. It is very convenient to file claims and the claims get processed very fast. This all makes it so you can focus on caring for your pet. Thank you healthy paws.
Insurer: Healthy Paws
By: Gloria
Awesome experiences
I wish I had invested in pet insurance through Nationwide with my previous pets!! Everything has been fantastic thru y’all. From claims to payment you’ve made it such an easy experience.
Insurer: Nationwide
By: Susan