Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Great Service
The direct deposit process has certainly made it easier and faster for us to receive our reimbursement. Thank you.
Insurer: Nationwide
By: David
You are quick to make the reimbursements
You are quick to make the reimbursements
Insurer: Trupanion
By: Terry
I am so thankful I have pet insurance on Lukas and Harlee
nationwide pet insurance has been great real easy to fill out forms
Insurer: Nationwide
By: Marlene
Perfection
I am so happy that I made the decision to get pet health insurance. The claims are so easy to file and the payments are expedited immediately. Buying this type of insurance from. Nationwide is a no brained.
Insurer: Nationwide
By: Candi
Claims are processed very quickly! The EOB is always clear in what is/isn't covered and why. Haven't had a single complaint.
I held off for years in buying pet insurance. It became an option to have it auto-deducted from my paycheck. Easy to do, and protects my dogs - no brainer! Each claim is processed efficiently. So glad I finally did this! The website is super easy to use as well. I can upload an invoice emailed to me by my vet - paperless and seamless!
Insurer: Nationwide
By: Debbie
Quick payment
At point is sale, you took care of the bill. Thank you
Insurer: Trupanion
By: Robin
Easy claim process
Very quick and easy process!!! Received the claim money within two days from submitting with a break down of what was and wasn't covered. I was able to do this all online and received communication about the process throughout. Very happy with the excellent service.
Insurer: Trupanion
By: Alexandria
Veterinary staff were very positive about dealing with Trupanion and the payment arrived within a week after services.
Veterinary staff were very positive about dealing with Trupanion and the payment arrived within a week after services. All my interactions with them has been very positive.
Insurer: Trupanion
By: Nanette
Super Convenient & Fast!
We are so happy with the excellent and fast payments from Trupanion for all our dogs. Now our veterinarian's office will file the claim for us which makes payment straight to them and saves us faxing or mailing our claims. Thank you!!
Insurer: Trupanion
By: Eleanor