Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Fantastic
My vet is amazing and my payment was received so fadt
Insurer: Nationwide
By: Deborah
Great Pet Insurance
Easy to submit claims online, quick response time and great coverage.
Insurer: Nationwide
By: Craig
Thank you for making it so much easier and quicker to submit claims!
I was so happy when I went online recently to submit some claims and discovered that it is now all done online. Hooray! Submitting my claim was sooooo much easier this time and I received my reimbursement so much faster than in the past. I have been very happy with Nationwide since I first joined some four years ago and gladly refer anyone who asks me about pet insurance. I just wish I could afford to have pet insurance on my two cats too.
Insurer: Nationwide
By: Charlene
Efficient pet insurance claims process
Couldn't be easier and payment received very quickly.
Insurer: Trupanion
By: Catherine
Employees at Trupanion are very helpful and knowledgeable.
Employees at Trupanion are very helpful and knowledgeable. The only time I submitted a bill, I received a check in a timely manner.
Insurer: Trupanion
By: Kathryn
Abe
Hospital and trupanion did all the paperwork, all I had to do is sign. Paid the vet directly too.
Insurer: Trupanion
By: Stephen
Fast service!
I appreciate the fast payment
Insurer: Trupanion
By: Ann
Rochelle Rubinoff
Mailed in the claim form, got response a team member that they will be looking into the claim a few days later received a response the claim was processed, in a few days from that received the money in our account.
Insurer: Trupanion Canada
By: Rochelle
Love my pet insurance
Easy to file a claim and payment was in my account in 3 days. Can’t ask for better service
Insurer: Nationwide
By: Joan
Absolutely FANTASTIC!
I am overjoyed and relieved to have found out last night that Trupanion has covered my puppy’s emergency bill from 2 weeks ago! It was extremely scary to have to take my 7 month old puppy to the animal ER. I felt confident for the first time in my life in telling the vet to go ahead with any and all treatments because I have the safety net of Trupanion Pet Insurance. It took 2 weeks to find out if my claim was accepted. The 2 week wait was excruciating. I understand that these things take time, and in addition we are in the time of COVID that that may have played a part in the delay. I HIGHLY recommend Trupanion. Their operators on the phone are so wonderful and caring.
Insurer: Trupanion Canada
By: Chelsea