Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Best Experience with Pet Insurance
Nationwide Pet Insurance has not been a disappointment at ALL! My dogs are very important so is there care and medical. Nationwide pays claims in a very timely manner which means so much, especially during these trying times.
Insurer: Nationwide
By: Lisa
Very quick turn around on reimbursement of Pet invoice
I'm very pleased with the quick turn around on my pet invoice. I was reimbursed very quickly after submitting the form electronically online. Also the online claim submission process could not be any easier. All the basic info is prepopulated for me so I don't have to go searching for my policy number. I just needed to log, attach my receipt, add a description and I was done. Thank you!
Insurer: Nationwide
By: Katie
Easy, fast, paid for itself already.
So easy and fast to submit a claim using the app. Quick turn around on claims and fantastic customer service when you have a question. With the amount of vet visits from a new puppy, the insurance has already paid for itself for the year. You can't afford not to get this.
Insurer: Nationwide
By: Jerry
Simple and Fast
Processing of claims is simple and fast. No problems with processing the claims.
Insurer: Nationwide
By: Raymond
Highly recommend !!
Really happy I chose ASPCA , super easy to file a claim and received my reimbursement super quickly , anyone I had to speak with over the phone was so nice I felt like they actually cared for my pups well being which made me feel really good about choosing them to deal with . They make everything super easy ! Would recommend to all my friends and family
Insurer: ASPCA
By: Cindy
great
Timely and thorough review and payment
Insurer: Nationwide
By: Gary
Incredibly flexible program and easy to use claims system
This insurance policy has taken the financial stress away from owning a pet. The policy is flexible and the claims system is incredibly easy to use.
Insurer: Nationwide
By: Heather
The service was UNBELIEVABLE!
I am overwhelmed with gratitude for Nationwide. Our dog recently was stung by an insect, and in the process bit something and broke a bunch of teeth. In the middle of a global pandemic, paying $1600 was overwhelming and terrifying. I called Nationwide to figure out if insurance would cover some of the cost, and the woman I spoke to was helpful, understanding, and so kind. Making a claim was so easy - it only took 5 minutes! And, we got a nearly $1100 reimbursement check within two weeks. I would recommend this service to any pet owner, and I am beyond grateful.
Insurer: Nationwide
By: Leah
your Claims department is not communication properly and professionally. You should forget the pet insurance business!
No contact on reason for delay of payment on claim. Repeated requests from Vet on condition.. Telephone explanation lame references imagined subject matter expert needing to review.
Insurer: Nationwide
By: James
Dixie is doing great and fully recovered from her procedures
Dixie our 9 year old golden retriever went in for a benign tumor removal, spleen ultrasound and dental extraction and cleaning. All procedures went well and she is now fully recovered. The vet submitted the claim on our behalf and we received our check within a week. Totally painless and well worth the premium we pay annually. Great job nationwide.
Insurer: Nationwide
By: Richard