Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


April 28, 2020

So easy the dog could do it.

Nationwide is so easy to use. It is easy yp upload reciepts andsubmit claims. Claims are proceesed quickly and the money is deposited within a few days.

Insurer: Nationwide

By: Jenni

Useful
April 28, 2020

I give Nationwide A+ rating.

I have the insurance for 2 months now. My 4 month Maltese has already had 2 emergency visits and 2 well visits. For all claims. Paperwork was simple. Mailed it in. They corresponded by email. Approved the claim. And for each claim I was promptly sent a check. ( I have $250 deductible, so that was subtracted). I am thoroughly pleased so far. Very glad I decided to take pet insurance. Her next appointment will be for spaying. And that is covered too. 👍👍

Insurer: Nationwide

By: Karen

Useful
April 28, 2020

Extremely expensive but good service

Claims are easily paid and provided in a timely manner. I have tried to recommend your insurance to friends and family however most people cannot afford a car payment per dog for insurance and they have declined service. I am not sure how much longer we are going to be able to keep up with the payments either. They have more than doubled since our last dog.

Insurer: Nationwide

By: Amy

Useful
April 28, 2020

Fast Processing

I've recently started using the direct payment through Chase Pay and am very pleased with how quickly my claims are processed and paid. Thank you!

Insurer: Nationwide

By: Jessica

Useful
April 28, 2020

Job well done!

Nationwide always does a great job in processing claims and issuing the reimbursement payment quickly.

Insurer: Nationwide

By: Sharon

Useful
April 28, 2020

AWESOME

EXCELLENT SERVICE THE OUT OF POCKET M ONEY CAME TO ME RIGHT ON TIME BECAUSE I WAS A LITTLE SHORT AT THE TIME.

Insurer: Nationwide

By: sharon

Useful
April 28, 2020

Our thanks.

It is always a great experience. Trupanion is always efficient when reimbursing us and I find their correspondence very reassuring.

Insurer: Trupanion Canada

By: Debra

Useful
April 28, 2020

A bit painful but worth it!

Very fast claims processing. All submissions done on line. Claims are fairly adjudicated. Very happy with Trupanion.

Insurer: Trupanion

By: John

Useful
April 28, 2020

Trupanion comes through for Loki

Loki needed meds and the vet direct billed Trupanion and I only had to pay the 10% + taxes. I hope Trupanion direct billing becomes available at more vets and emergency care clinics.

Insurer: Trupanion Canada

By: Rosa

Useful
April 27, 2020

Fast

I am glad to have purchased Nationwide pet insurance. Claims are filed and payment is received very fast

Insurer: Nationwide

By: Kelly

Useful

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