Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Quick & Easy
Amazingly quick response to submission of claim as was direct deposit. Thank you!
Insurer: Trupanion Canada
By: Deanna
Fast, Easy Service
I have the complete wellness package for my 9-year old cats. I was pleased that the claim process was very easy to complete. Also my checks came quickly. I am going to change my account to allow direct deposits in future.
Insurer: Nationwide
By: Paige
Incredible service fast
Best pet insurance . Quick payments and easy
Insurer: ASPCA
By: Raymond
love our insurance
I love the pet insurance we have for our maltipo. I have so much piece of mind that when she isn't feeling good I can take her to see her vet without worrying that I can't afford to do so. Nationwide pays out very quickly and have paid for almost everything we have submitted. I wish my human insurance was this good!
Insurer: Nationwide
By: Julia
Very happy with this insurance
Good insurance, very fast refunds. Thank you!
Insurer: Nationwide
By: Andreea
Trupanion Is Absolutely the Best
Trupanion has been everything I could wish for in an insurance company. Having Trupanion's help has made it possible for me to get the best of care for my sweet cairn terrier, Phoebe. Thanks to her amazing vets and excellent support from Trupanion, she has survived her cancer for 2 and 1/2 years, has great quality of life, and brings me great joy. Submitting claims is easy, and in my case, done by both my primary care and oncology vets. Customer service is easily accessible, helpful and friendly when I have had any questions. The resolution of claims is prompt. I have opted for direct deposit into my checking account, so the convenience is unparalleled. If you are considering insurance for your pet, I highly recommend Trupanion.
Insurer: Trupanion
By: Louisa
So far so good
I’m satisfied that I’m getting what I paid for with this insurance company. That’s not usually the case with most. My pup has had to go in twice and each time I submitted a claim online which is easy and they’ve paid it. I do wish it were a faster process, takes them at least a week or 2 to process the claim but that’s the only criticism I have so far.
Insurer: ASPCA
By: Ruby
So worth it.
I was always Skeptical about insurance for dogs and never used it before and this is my first time using it I’ve had it for two years and I’m very happy that I did. The claim went through very quickly they paid like they said they would hope I never have to use it again because I love my dog.
Insurer: Nationwide
By: Steven
Really provide great support
My Husky mix is struggling with hypothyroidism, which is effecting her skin and health. Have had to do numerous test, several medications . My girls health and happiness is very important. Needless to say bills are mounting up, I am so grateful for Nationwide pet insurance. They are quick to review my claim and reimburse me.
Insurer: Nationwide
By: Toni