Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


May 26, 2020

Quick and easy to file claims, quick reimbursement too!

Have had 3 claims in short period of time and have been reimbursed quickly.

Insurer: Nationwide

By: Mary

Useful
May 26, 2020

Fast, Easy Claims Process

We have an English Bulldog, so health issues / incidents can be more common but Nationwide Pet Insurance has been quick and easy with claims and makes us feel safe taking care of our little buddy. They have covered everything we have needed and have been very fast sending us our money reimbursement.

Insurer: Nationwide

By: Kayla

Useful
May 26, 2020

working with nationwide pet insurance has been a pleasure and easy.

the easiest part is that vca pet hospital/vet has my claim form and they submit it for me every time.

Insurer: Nationwide

By: robert

Useful
May 26, 2020

Claim Submission

Our furbaby hurt his leg playing in the backyard, and with confidence we took him to the vet, he needed x-rays and medication. We submitted the claim, and were reimbursed within 10 days.

Insurer: Nationwide

By: Tracy

Useful
May 26, 2020

I am very happy I chose Pets Best Insurance plan

Love the ease of setting everything up, filing claim and setting up direct deposit info. It took about 3 weeks to receive the reimbursement from the insurance company. Very happy overall. I just need to figure out how to add my other pet. Can't find where to add pet in my account.

Insurer: Pets Best

By: Tina

Useful
May 26, 2020

Best pet insurance / super quick payment

I’ve had this pet insurance for 15 years. It has substantially improved since pet insurance started. Their coverage is fabulous (major medical) and payment is made direct to your bank in under a week (most claims). You can submit on your cell phone via VitusVet. Great customer service and easy payment plan too! Too.

Insurer: Nationwide

By: Lynn

Useful
May 26, 2020

Smooth sailing

Very easy.

Insurer: Trupanion

By: Christine

Useful
May 26, 2020

Seamless Process

Because my Vet office does all the paperwork for the claim, I do nothing but leave my credit card to cover whatever costs that Trupanion doesn't cover. So it's a seamless process. And in the end I hear from Trupanion for exactly what they will and will not cover. Very easy.

Insurer: Trupanion

By: Ellen

Useful
May 26, 2020

Quick hassle free approval right at the vet's office in about 10 minutes so all I had to pay was the deductible and co pay.

Quick, hassle free approval right at the vet's office in about 10 minutes so all I had to pay was the deductible and co pay. I wish my health insurance was this easy!

Insurer: Trupanion

By: Elizabeth

Useful
May 26, 2020

New client so only experience is signing up and it went well.

New client so only experience is signing up and it went well.

Insurer: Trupanion Canada

By: Evangeline

Useful

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