Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Simple and Fast
Nationwide Pet Insurance makes submitting a claim simple and fast when it's the last thing you want to worry about after your fur baby has been sick.
Insurer: Nationwide
By: Shauna
Filing the claim was easy and my payment came quickly.
Very quick turnaround from filing to my reimbursement.
Insurer: Nationwide
By: Joanne
Peace of mind in the form of pet insurance
I got full coverage which includes well checkups , most comprehensive for a reasonable monthly fee. I’ve submitted a couple of claims which have been easy to file and paid into my account very quickly. I’m Recommending it to all my friends and relatives.
Insurer: Nationwide
By: Cruz
So easy!
Submitting claims was so easy! I either took a picture on my phone or scanned in the receipt from the vet, and in 2 days, I got confirmation. And once I met the deductible, the reimbursement check only took a few days to arrive.
Insurer: Nationwide
By: Mary
Excellent Pet Insurance
Trupanion has been insuring my dog since the first day we brought him home. Their customer service is the friendliest and most knowledgeable that I have come across. Their claims processing turnaround is very quick. I highly recommend them for your pet.
Insurer: Trupanion
By: Virginia
Best pet insurance company
I was so glad I had this insurance. My little 8 lb Maltese/Yorkie got a hold of a 2 inch chicken thigh bone and swallowed it whole. She had to have immediate surgery to remove it from her stomach. I turned in the bill to insurance and had reimbursement within a couple of days. No problem with the claim at all. Awesome ins.
Insurer: Healthy Paws
By: Pam
So quick and easy!
Third time was a charm! The first two pet insurance companies that I tried were such a hassle to deal with. Healthy Paws makes it so easy! Just download their app... when you have a new claim just take a picture of the invoice through their app and hit send. You will receive emails saying they have received your claim, then another that they are reviewing it, then a final one saying it’s been completed. At that point they will either send you a check for reimbursement or you can have it direct deposited into your account. Healthy Paws has always been very fair with reimbursement. It is such a quick an easy process... I highly recommend Healthy Paws for your fur babies!
Insurer: Healthy Paws
By: Leila
worth it
Very responsive customer service and customer relations. Excellent at reimbursement in timely manner and educating customer about pet care and services available.
Insurer: Nationwide
By: carol
Great Investment For Pets
I got the $650 Wellness for my new pup. Embrace reimbursed everything needed for shots, etc. Program works as described. Took about 2 weeks as expected. Also, customer service keeps you abreast of the process. Thanks, Embrace.
Insurer: Embrace
By: Stephen
Best decision ever!
This company has really been amazing to me and my fur baby. Quick and easy claims/returns process. They even checked in to make sure my pup was feeling better!
Insurer: Healthy Paws
By: Marissa