Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Quick and easy
I got my money back very quickly
Insurer: Nationwide
By: cheryl
Good coverage that's easy to access
After adopting a cat that ended up with diabetes and a lot of dental work required, having insurance turned out to be crucial. It's awful to be in a position where you feel like you have to choose between your pet's health and your financial situation, and fortunately this policy has enabled me to stay focused on my cat's health rather than worrying about if I can afford to take care of him. Both the one-time big cost of the dental work and the recurring costs of insulin and syringes have been covered, which has made it all much more manageable. It also helps that it's incredibly easy to submit a claim with the invoice from the vet through an app. Takes less than a minute after the first time it's set up and usually only takes a couple of weeks to get reimbursed.
Insurer: Nationwide
By: Dylan
A lifesaver for pets because filling a claim is so efficient, easy to navigate, and fast to pay!
Nationwide is a great pet insurance to have. They have made the whole claim filing process super easy and for the most part payment is super fast and complete as expected. Sadly my Dash’s huge dental visit was just past the cutoff for last years deductible so I had to pay that ☹️ In addition to the huge amount a dental is for an older dog. B
Insurer: Nationwide
By: Teresa
Mrs
Fast and easy, just the way I like it!
Insurer: Nationwide
By: Lisa
Easy claim process
I appreciated the prompt reimbursement of my medical claims
Insurer: Nationwide
By: Steven
Quick Fast efficient
I was surprised by the ease of the whole process . -however I submitted the invoice with my claim, received the check bit was asked for a copy of the invoice - very confusing
Insurer: Nationwide
By: Karen
thanks for your support and help
wish we could pay the 10% at the time of the exam and not have to wait for snail mail-besides that its great
Insurer: Nationwide
By: bud
Quick claim process!
The whole claim process is so easy- especially now with the direct deposit. I had funds back in 3 business days! SO fast!
Insurer: Trupanion
By: Celia
i do not understand the amount I received back.
i do not understand the amount I received back. very unclear
Insurer: Trupanion Canada
By: Joan