Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Thank you. Great Service and Easy to submit claims.
Easy claims and fast payments. Thank you.
Insurer: Nationwide
By: Ken
I highly recommend them in all aspects!
Figo has been awesome! I think their rates are reasonable. I take a pic of the vet bill with my phone and two to four days later the money is in my account. All medicines , surgeries and vet appts have been paid for ASAP! If there is a question about a procedure, your vet cane easily send them an email or phone call to clear it up. Fantastic customer service! My dog has had 2 surgeries and not one hassle from them. I cannot recommend them high enough!
Insurer: Figo
By: Wendy
No issues
We got the insurance in case there is a major issue, so to the extent we are not using the insurance it is a good thing. The nice part about this insurance coverage is that it covers preventive measures so our vet submits a claim after each visit. The time between a claim being submitted and being paid is excellent.
Insurer: Nationwide
By: David
Easy
Filing the claim took less than 5 minutes. Although the website said it would take a couple of weeks for review, the claim was paid within a week. Thank you
Insurer: Nationwide
By: Bill
Claims
So easy to submit a claim and payment is so fast!
Insurer: Nationwide
By: Lisa
Excellent service from Trupanion
Trupanion is a great company to work with. Their policies are straightforward and easy to understand. They process claims very quickly and are always pleasant on the phone if you need to talk to someone. Also, and maybe even most important, the premiums are affordable! All 3 of our dogs were seniors at the time we enrolled them.
Insurer: Trupanion
By: Stella
Amazing.
Amazing. Easy to file a claim. Keeps me notified on claim and other things with the insurance.
Insurer: Nationwide
By: Jackie
BEST insurance EVER! Worth every penny
My bluetick Ruby, has had a rough patch THIS last year and Nationwide has been INCREDIBLE! Quick payment and the ease of submitting a claim is awesome! We love the Vitus vet app. I'm so thankful UCHealth offers this as a benefit for their employees at a great rate! THANK YOU!!
Insurer: Nationwide
By: Bonnie
Pet insurance is a must have!
We purchased pet insurance for our little girl soon after we adopted her (5 yrs. ago) and luckily have never had to file a claim until recently. Since it was our first, I spoke with an agent who walked me through the online process and it was an ease. After filing, I rec’d a confirmation and was able to track progress online. Within a couple of weeks I rec’d my check and it covered 75% of the bill! Insurance is one of those funny things in life. You forget it about it until you need it and when you do, you hope that it’ll work for you and in this case it did for us. I’m thankful for Nationwide and glad I had the foresight to purchase it years ago.
Insurer: Nationwide
By: Madison
Nationwide review and payment on claims is outstanding. Simple and
customer service, review, and payment on claims are all outstanding. Totally pleased with Nationwide
Insurer: Nationwide
By: Lorna