Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Painless and FAST claims experience
We have 5 animals insured with Nationwide and over the last 5 years, we have had to file 2 major claims. Both claims have been very fast and efficient. It took maybe 5 minutes to file the claim and we got reimbursed within a week. This last time, in particular, was very fast. I think from the date I filed the claim, I recieved payment in 2 days. Thank you Nationwide.
Insurer: Nationwide
By: Arkady
Quick claim turn around
Quick reimbursement time
Insurer: Nationwide
By: Kathryn
Easy to input for claim
first time user of the insurance. It was so easy to upload receipts. The refund checks came back within about a week.
Insurer: Nationwide
By: Alexa
super easy claims great turn around times
Great experience with Nationwide. Easy claim process, good customer service, quick reimbursement! I have very happy with Nationwide!
Insurer: Nationwide
By: Evelyn
Good service
My experience with trupanion has always been positive. They are quick to process claims, and the new claims online is easy. My only complaint is that my premium keeps increasing.
Insurer: Trupanion
By: Shelley
Fractured tooth due to traumatic injury
It was very quick the clinic took care of all the paperwork and trupanion handled the rest very very nice
Insurer: Trupanion Canada
By: Erin
Trupanion delivers great service. !!
Response to claim which was submitted in less than 24 hours. Reimbursement followed about 72 hours later. Outstanding service.
Insurer: Trupanion
By: Vilma