Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


May 20, 2020

Very fast at reviewing claims and processing payment!

The review and payment process is much quicker and easier than other pet insurance companies I’ve used.

Insurer: Nationwide

By: Justin

Useful
May 20, 2020

I love the expedient way of handling claims and payments.

I love the ease with which you can file a claim. I love the quick turn around time for payment of the claims.

Insurer: Nationwide

By: Rita

Useful
May 20, 2020

Love the mobile upload and payment

Love how mobile digital upload of claim and payment features are available. Much improvement over paper/fax submission. Saves time and easier to track.

Insurer: Nationwide

By: Sondra

Useful
May 20, 2020

Quick and Easy

I love how easy it is to start a claim, and have been amazed at the quick turn around time for receiving reimbursement! Our plan coverage is amazing and the peace of it provides my family is better than I can describe. Customer service is EXCELLENT!

Insurer: Nationwide

By: Charrise

Useful
May 20, 2020

Quick and Effortless

Pros - The claim form is pre-filled with my and my pet’s information, which is very helpful and time saving. - The veterinarian’s office took care of filling out the rest of the form and even submitted the form for me. I thought that was great and all offices should do that. - The claim was processed within days and the money direct deposited to my account. I really like the fact that we have that option instead of waiting weeks for a check. Cons - None at the moment All in all, It was a very quick and effortless experience on my part. I definitely recommend purchasing Nationwide pet insurance, especially if it’s available through your employer.

Insurer: Nationwide

By: E

Useful
May 20, 2020

Top Notch Support

Super easy to file claims online, and the claim was processed in under two days!!!!!

Insurer: Nationwide

By: Charlie

Useful
May 20, 2020

Good response time

I never have any problems with submitting claims, quick turnaround on payment. I have an older dog and sm grateful to have the pet insurance. All the dogs I have had were insured.

Insurer: Nationwide

By: Judy

Useful
May 20, 2020

Great insurance provider

I am very satisfied with my decision to leave my previous pet insurance provider and use Nationwide. It has been a very stress-free process to submit claims and the time frame for receiving refunds has been quick for the most part. The agents are very responsive and the website/phone app are user friendly.

Insurer: Nationwide

By: Kathrine

Useful
May 20, 2020

Pet Insurance

Very easy process on claims and getting paid back.

Insurer: Nationwide

By: Drew

Useful
May 20, 2020

Great value for coverage and easy claims process

I would recommend Nationwide Pet insurance. I belong to several Facebook doggie groups and I always let folks know about the great value, service, claims process and fast easy payments directly deposited into my account. No issues at all. Best experience.

Insurer: Nationwide

By: Shelly

Useful

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