Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Quick turnaround on claim
I submitted a claim for Roxy’s office visit and x-rays and the claim money was in my bank exactly 7 days later!!!! I was pleasantly surprised and ha e since recommended Nationwide to several friends.
Insurer: Nationwide
By: Sheila
Easy to file claims.
We fill our dog's prescription and submit the receipt every few months, so it's routine and quite easy to do.
Insurer: Trupanion
By: Audrey
I was charged a 35 dollar startup fee that I was not told about.
I was charged a 35 dollar startup fee that I was not told about. You refused to refund me the fee while I was cancelling service after one week. We also never used the insurance and I ended up paying 65 dollars for that one week
Insurer: Trupanion
By: Austin
Awesome service as always!
Wonderful service and quick payment. I always love talking with the representatives as it is like talking to a friend who knows and cares deeply for Maui.
Insurer: Trupanion Canada
By: ELLEN
Thanks for $$$$
You've always very timely on my payment which is a real positive!
Insurer: Trupanion
By: Broward
Paid up..
Very fast and accurate with direct deposit.
Insurer: Trupanion Canada
By: David
Great pet insurance
Being able to fill out the form directly was great Also the prompt response and reimbursement is fantastic. I recommend you every chance I get.
Insurer: Trupanion
By: Patricia
Claims processing with direct deposit
First time using direct deposit. Worked great and payment was extra quick.
Insurer: Trupanion
By: Bob