Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Quick response and payment.
Easy to fill out claim form and submit bills on-line. Quick response. Quick payment.
Insurer: Trupanion
By: Chalon
Fast, Simple, and Appreciated
My vet was able to do what was needed to assess what was wrong with my dog and send in the bill directly to you. This meant I only had to pay my share. This was greatly appreciated. Now I have a specialist coming to do the needed surgery without a long delay. Thank you
Insurer: Trupanion Canada
By: Heather
If you need insurance, go with trupanion!
When I got my puppy, he came with a 1 month trial of Trupanion insurance. After the month was up I was hesitant (was unsure of the benefits of having insurance) to sign up, but at my Vet's recommendation I did anyway. About 4 weeks later my puppy decided to swallow a plastic toy. Trupanion truly saved me huge costs! They paid over $2,000.00 of my vet bill. On top of that I did not have to worry about submitting any forms or waiting for payment as my vet was able to direct bill them! I am so thankful for their amazing service and benefits.
Insurer: Trupanion Canada
By: Simroop
No fuss, just service.
I wish all insurance companies were like you guys! You are great! The vet sent in the claim, a few days later the money was in my bank account! I was kept informed via email at all times. No fuss, just service.
Insurer: Trupanion
By: Larry
fast payment-easily available for questions
fast payment-easily available for questions
Insurer: Trupanion
By: Iris
Great Experience With Trupanion
I’ve always had great experience with my claims and response time. I have recommended Trupanion to all my friends with pets.
Insurer: Trupanion
By: Vickie
Never had insurance before
It is very easy to apply the cost of the emergency vet to my deductible. Very happy I purchased insurance.
Insurer: Trupanion
By: Barbara
Love the direct payment to the vet no gimmick.
Love the direct payment to the vet, no gimmick.
Insurer: Trupanion
By: Wymond