Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Fast and painless claims settlement
Direct billing through Vet and fast settlement was quite impressive.
Insurer: Trupanion
By: Shib
I love trupanion
Painless experience and fast payment
Insurer: Trupanion
By: Maria
Seamless Service.
Seamless and quick!
Insurer: Trupanion
By: Joseph
An Insurance Company That Actually Cares For Your Fur Baby!
I have never had such caring and responsive customer service than with Healthy Paws. They truly care about my fur babies! My claim was handled quickly and fairly. Look no further for EXCELLENT pet insurance. It's a great investment in your pet's health and well being.
Insurer: Healthy Paws
By: Mitzi
Satisfied Long Term Customer
After trying other pet insurance carriers for several years, once we found Healthy Paws, we found a permanent pet insurance partner for our two dogs. Healthy Paws has been easy to work with and provides prompt claim responses and payouts. There is definitely a peace of mind to knowing we can get any medical service necessary to maintain the health of our pups thanks to Healthy Paws!
Insurer: Healthy Paws
By: Charles
Financial ease during our pups surgery!
Our dog Remy unfortunately had to go under TPLO surgery. I called ahead of time to customer service to ensure this was covered. They were super helpful and of course covered the entire surgery. The direct deposit option is great and made the financial process of this a breeze! Thank you!
Insurer: Healthy Paws
By: Katie
best insurance decision i could have made
my dog recently started to get severe allergies, we have had to take her to the vet many times within the past couple of months, at one point i even had to take her emergency. Thankfully, we were covered through HealthyPaws, all of the claims i have submitted have been taken care of by this insurance with no difficulty at all! thank you HealthyPaws!
Insurer: Healthy Paws
By: michelle
Excellent customer service.
Excellent customer service. Have not submitted a claim for reimbursement yet...glad my dog is healthy. Just a bit expensive and seems like the monthly payments keep rising.
Insurer: Trupanion
By: Catherine
Easy process
Trupanion was easy to deal with and the woman I spoke with on the phone about an issue was super friendly and helpful. They deal directly with the vet so I didn't have to pay the full price out of pocket and wait for reimbursement.
Insurer: Trupanion
By: William