Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


September 19, 2020

Very quick claim reimbursement every time i submit a claim.

My 4 yr old labrador retriever has had several health issues. Broken ankle, allergies and now Addisons disease. Healthy Paws has been my partner in helping my wonderful dog Shine get the best care possible.. I submit a claim and in 2 days the money is in my checking account. I recommend Healthy Paws to anyone looking for insurance for their pet.

Insurer: Healthy Paws

By: Denise

Useful
Verified September 19, 2020

An honest insurance company

Buying the insurance with Trupanion is a good investment and is worth to pay for. Most of the pet insurance companies out there have limited payout, from 3k to 5k per year, for the same amount of monthly payment with Trupanion. Any claim about greater than that has to come out of the human pockets. Trupanion has unlimited cover. My dog was sick multiple times and Trupanion covered all the procedures that listed in the policy. The claims were processed quickly with automatic claim service. It is the same procedure when you pay for human hospital treatment with Medicare or health care insurance. I rarely write good reviews for any company; mostly I leave bad reviewS. I am honor to be a member of Trupanion.

Insurer: Trupanion

By: Sam

Useful
Verified September 19, 2020

An honest insurance company

Buying the insurance with Trupanion is a good investment and is worth to pay for. Most of the pet insurance companies out there have limited payout, from 3k to 5k per year, for the same amount of monthly payment with Trupanion. Any claim about greater than that has to come out of the human pockets. Trupanion has unlimited cover. My dog was sick multiple times and Trupanion covered all the procedures that listed in the policy. The claims were processed quickly with automatic claim service. It is the same procedure when you pay for human hospital treatment with Medicare or health care insurance. I rarely write good reviews for any company; mostly I leave bad review. I am honor to be a member of Trupanion.

Insurer: Trupanion

By: Sam

Useful
September 19, 2020

Highly recommend

Always fast completion and payment of claims. CS is always extremely helpful when we call for questions about our policy. We recommend you to everyone.

Insurer: Trupanion

By: Joann

Useful
September 19, 2020

Happy surprise.

My vet made the submission and I was notified that they paid the vet and I owed nothing more. To say this was a welcome change from Human Medical insurance is an understatement!

Insurer: Trupanion Canada

By: Melodie

Useful
September 18, 2020

Excellent insurance

This is insurance is worth getting, my dog had to stay in the hospital with IV, they covered it. I’m glad I got this insurance.

Insurer: Healthy Paws

By: Raynette

Useful
Verified September 18, 2020

Having Trupanion Insurance for my dog equals to quality of life and peace of mind!

Excellent performance in communication whether through e-mail or on the phone and promptness in processing the claims. Having Trupanion Insurance was one of the best decisions I ever made! Thank You!

Insurer: Trupanion

By: Isa

Useful
September 18, 2020

Highly recommended insurance for your furry ones!

So glad I purchased this insurance. They were highly recommended by others. My young puppy got salmon poisoning which resulted in several visits to the Vet and an overnight stay in the hospital. Very costly and stressful. It was very easy to submit the claim online and I received reimbursement quickly. So worth it, and they even followed up with me to see how my puppy was doing. A+++

Insurer: Healthy Paws

By: Laura

Useful
September 18, 2020

Fast and painless claims settlement

Direct billing through Vet and fast settlement was quite impressive.

Insurer: Trupanion

By: Shib

Useful
September 18, 2020

I love trupanion

Painless experience and fast payment

Insurer: Trupanion

By: Maria

Useful

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