Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Trupanion is an excellent company.
Trupanion is an excellent company. I have been with them for almost 8 years now. Never any issues. Extremely fast payments on claims. Forms are easy to fill out and can be sent right from the vet's office. Prompt service, no hassles, extremely pleasant staff when/if you need to call in for questions. Rates are fair and don't increase as your pet gets older. I highly recommend this company to all pet owners.
Insurer: Trupanion Canada
By: Kristine
TruPanion is the best!
Flawless as usual. My vet submitted his invoice online and payment was issued the following day. I only wish all insurance companies were as honest and efficient as TruPanion.
Insurer: Trupanion
By: Rhonda
Great service from Trupanion
Our maltese was neutered and had complications because a testicule was embedded inside near a kidney. The extra costs of the operation, which lasted 3 hours according to the vet, was paid (90%) less the deductible. Trupanion handled all the paperwork with the Vet Hospital.
Insurer: Trupanion Canada
By: Raymond
Processing claims
At first my original vet would put thru the claim right then and there, my new vet does not do that so I need to process my self. Every time has been quick with reviewing and answering my claim. Thanks, great job
Insurer: Trupanion
By: Helene
Thank you Trupanion!!
Easy upload for claim, fast response and payment. Trupanion has been well worth the cost!!
Insurer: Trupanion
By: Melissa
Owner of a dog with allergies
Prompt processing of claims and timely payment has been a appreciated feature of Trupanion.
Insurer: Trupanion
By: Jose
Very reliable and efficient claim
Quick and easy submit a claim and payment
Insurer: Trupanion
By: Laura
Fast and easy
The claims process was very easy. In fact, my Vet submitted my claim electronically and I heard back from Trupanion right away. I received an email and a check within a week. It was so easy.
Insurer: Trupanion
By: Teri
Exceeds all expectations
Trupanion continues to exceed all of our expectations. The submission process is easy and payment is swift. Thank you for this product. We will never go without pet insurance again.
Insurer: Trupanion
By: Mandy
Healthy Paws is by far the best pet insurance and I am so happy to have went with them
When I first got my GSP I knew they were a very high maintenance breed and set out to buy insurance for her. I came across Healthy Paws and to date have filed about 30 claims with them. Each one was paid within a day, and I get the checks within a week. I couldn't be happier with them. Recently my dog had to go to the emergency room for several days and the bill was over $7,000.00. I forwarded it to Healthy Paws and they paid it all under a week. I often joke with friends that my dog has better health insurance than I do.
Insurer: Healthy Paws
By: Anthony