Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Not happy.
Not happy about several things. Poor communication, attitude, coverage, record keeping, etc. Happier before changes concerning payment method.
Insurer: Trupanion
By: Joyce
Thanks Trupanion
It only took a few minutes to sign up :) I am hoping that my paid insurance policy doesn't start until the 30th? Since, I don't want to waste part of my free month's worth of insurance. :)
Insurer: Trupanion
By: Jen
Easy Enrollment
Enrollment was easy and rep very helpful. Explained everything. But I cannot tell if I would recommend Trupanion until I actually have to use it.
Insurer: Trupanion
By: JoAnn
I am going through a financial issue with COVID and you guys were so helpful with my pmt I could not afford.
I am going through a financial issue with COVID and you guys were so helpful with my pmt I could not afford. That shows me you guys care about your customers and our fur babies
Insurer: Trupanion
By:
I was looking for my payment and she was able to help me
I was looking for my payment and she was able to help me
Insurer: Trupanion
By: Michael
A+
It was easy and I received an email as soon as it was complete which was quick. Thank you.
Insurer: Trupanion Canada
By: Susan
Quick payment-very helpful
They were very helpful with a pre-approval claim for a prescription and once we had the paid claim they were very prompt about paying it.
Insurer: Trupanion
By: Debbi
Cyrus
The lady was very helpful and made it easy to sign up
Insurer: Trupanion Canada
By: Tammy