Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Great service and good responsive…
Great service and good responsive payment. Thanks
Insurer: MetLife
By: Loyd
Quick turnaround for payment!
My sweet dachshund got IVDD and lost function in her back legs. Time is important when this happens. I took her to the emergency vet and she had back surgery an hour later. She is still recovering but has full functionality. Pets Best took care of my claim fully and quickly. Thank you so much! Took away so much of the financial stress!!!
Insurer: Pets Best
By: Susan Kuker
We appreciate your prompt payment of…
We appreciate your prompt payment of our claim.
Insurer: Pumpkin
By: John and Eva
Easy Claims Submission
Submitting claims through the app is incredibly easy, and the claims process is reviewed and turned around quickly. I appreciate the service and tools provided by the Metlife app
Insurer: MetLife
By: Mason
Claims paid quickly
It was easy to submit the bills and medical records in the app.
Insurer: MetLife
By: Keely
Fast and Easy
I made a claim and within a week it was processed and paid directly to my bank account. I am very pleased with Spot!
Insurer: Spot
By: Matthew Gross
The claim process was quite streamless…
The claim process was quite streamless and the payment was quick
Insurer: MetLife
By: customer
Quick to respond to our claim and pay us
Quick to respond to our claim and pay us
Insurer: Spot Canada
By: customer