Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Ease of asaccess, made me feel so much better
Ease of access, deferred payment , great I need an emergency
Insurer: MetLife
By: Lisa Kattan
PetsBest was a lifesaver for a recent…
PetsBest was a lifesaver for a recent unexpected illness for one of our pups, which required an overnight at the ER. Knowing we had PetsBest support allowed us act quickly and make sure our pup got the care he needed to bounce back quickly. Our claim was reviewed promptly and fairly. Very glad we are with PetsBest to support our family.
Insurer: Pets Best
By: Tom Wentworth
Extremely nice agent
I filed a claim, and 50% was paid very quickly. The agent I spoke to on the phone was extremely nice, but I accidentally gave him a low grade on the post-call survey. I meant to give him a 5 but gave him a 1.
Insurer: Spot
By: DCW Tarzana
Refunds come quick and they dont raise…
Refunds come quick and they dont raise your rates astronomically even if your pup has the misfortune of being diagnosed with a congenital disease. So grateful for Spot!!
Insurer: Spot
By: Heather R
CCL tears
My dog has been uber expensive due to CCL tears and you have been there as advertised. Could not feel more supported and secure knowing I can make the right choices for my pup.
Insurer: Pets Best
By: Hl
Great Pet Insurance
Thank goodness I finally got Pet Insurance and that I chose SPOT. My dog recenlty got very sick and needed ER visits and a lot of TLC from the Vets. It cost a lot of money, and without any question SPOT reimbursed me quickly. This is a great company.
Insurer: Spot
By: Paula Bickford
Claim submission is quick and easy
Claim submission is quick and easy. The turn around time is within days.
Insurer: Pets Best
By: Jill Carson
Having Pet's Best Health Insurance has…
Having Pet's Best Health Insurance has made it possible for me to make the best health care choices for my pets without the fear of how will I pay for it. In past years I made health care choices for my pets that took me months to pay off. Recently I had to make life saving health care choices for my cat . I take great comfort in knowing that again Pets Best helped me make the best choice without the fear of a long term debt.
Insurer: Pets Best
By: Linda Laplace