Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


July 12, 2026

Quick

Quick, efficient payment of claim.

Insurer: MetLife

By: 492491 - Gerald Eugene Hill - South Pacific

July 12, 2026

Pets Best—Top notch Pet insurance company!…

Pets Best is the finest pet insurance you could hope for! From start to finish it has been the easiest process. My dog had bilateral TPLO surgery and I am so thankful I had this policy in effect to cover this costly procedure. So if you are looking for a top notch, AFFORDABLE, easy to file policy —you can’t go wrong with this company!

Insurer: Pets Best

By: Debra Wagner

July 12, 2026

It was easy.

It was easy.

Insurer: MetLife

By: dennis blandino

July 12, 2026

Smooth

Just got a cat today, saw my company offered MetLife so I decided to sign my cat up. It was quick and easy, they even let me customize my plan for my cat. Great experience

Insurer: MetLife

By: William Schlink

July 12, 2026

Ease for enrollment

Ease for enrollment

Insurer: MetLife

By: Michaela Blig

July 12, 2026

Nice and easy to sign up

Nice and easy to sign up. Also explain clearly I had no questions

Insurer: MetLife

By: THERESA DALCONZO

July 11, 2026

Direct pay at the emergency hospital…

Direct pay at the emergency hospital was amazing. reimbursement for the earlier urgent care took three days only. What a relief

Insurer: Trupanion

By: tadmd

July 11, 2026

Easy to use app

Easy to use app

Insurer: MetLife

By: customer

July 11, 2026

My claim was quickly approved

My claim was quickly approved. Very happy with the claims process. I haven't yet received payment, but it has only been a few days.

Insurer: Trupanion

By: Lynn

July 11, 2026

Easy way to sign up

Easy way to sign up

Insurer: MetLife

By: Edwin Rivera

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