Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I made a paper claim for a yearly
I made a paper claim for a yearly. Check-up for our cats and we got a prompt payment for their good health visit. Thank you very much
Insurer: Pumpkin
By: Wayne. Micklitsch
Had trupanion with a another one of our…
Had trupanion with a another one of our cats and they were great payment and claims timely.Statrted with them in 2024
Insurer: Trupanion
By: Barbara
My Vet’s office accepts Trupanion and…
My Vet’s office accepts Trupanion and that makes it so much easier. I don’t have to file any claims. It’s all done at the time of service by the Vet’s office. My local specialty Veterinary Hospital also accepts Trupanion. So very easy to work with. I highly recommend Trupanion!
Insurer: Trupanion
By: Leslie
Wellness Plan with Pet's Best
This is the first submission for the Wellness Plan. Our first Invoice of 2 was very quickly approved. It's been 6 days and waiting on the larger submitted invoice to be cleared after resubmitting a missing page. "
Insurer: Pets Best
By: Linda
satisfied customer
Easy filing; prompt payments; Questions/concerns answered specifically through chat room; vet direct offers convenience…
Insurer: Trupanion
By: Peggy
Happy Dog Mom
I recommend Pets Best Insurance Policy. They offer a variety of deductibles; annual reimbursements for medical care (unlimited or capped); major medical and/or wellness plans. Their turn-around time for reimbursement is within 2 weeks. Policy says it can take up to 30 days; I've never experienced it taking that long. Their website and app are both user-friendly. I'm EXTREMELY happy with PETS BEST!
The claim was easy to file and refund…
The claim was easy to file and refund was quick.
Insurer: Pumpkin
By: Kari
My baby getting good care at reasonable prices.
It is very reasonable and easy to sign up for coverage!!
Insurer: MetLife
By: Stephanie Madera
Fast reimbursement!
Every time that I have ever made a claim, it was paid in a very timely manner! The last claim was paid in three days, excellent work!
Insurer: Spot
By: Debra.neptune
Very easy to complete and affordable!
Very easy to complete and affordable!
Insurer: MetLife
By: Hunter McCrossan