Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Quick payment of covered medical costs
Quick payment of covered medical costs. Simple claim submission. Premiums too expensive.
Insurer: Trupanion
By: David Parker
Pet’s Best is the best!
I have a rescue dog that has allergies. When I take him in I just take a photo of my vet bill and submit a claim online. It takes me 1-2 minutes. They email me when the claim is accepted and approved. Then the payment goes directly into my checking account. It’s so EASY! Now I can take my fur baby to the vet and not have to worry. Thank you.
They were prompt on payment to me for…
They were prompt on payment to me for my dogs illness.
Insurer: Pumpkin
By: Tamae
It was easy to set up I like it
It was easy to set up I like it
Insurer: MetLife
By: JOSHUA VAWTER
Adding new dog was easy
I didn't have to speak to a person to add our newest dog, applying for her was easy.
Insurer: Nationwide
By: Valerie
Ease of claim submission and speed of…
Ease of claim submission and speed of payment
Insurer: Trupanion
By: Ronald
Trupanion answers the phone quickly
Trupanion answers the phone quickly. Their staff is caring and kind. They understand the pet is important part of the family. They keep you informed all the way. The determination of coverage takes less than 2 hours. Great payment coverage. And they pay directly to the vets office.
Insurer: Trupanion
By: Sonia I