Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I'm so grateful
I'm so grateful not only for your help with my recent claim, but for how easy you made it to submit and the speed at which you processed it. I've already recommended Trupanion to several friends with new pets. Thank you again!
Insurer: Trupanion
By: Andrew
Quick reimbursement good rate of compensation
Quick reimbursement good rate of compensation
Insurer: Trupanion
By: Andrea
Quick decisions and payment on claims
Quick decisions and payment on claims
Insurer: Trupanion
By: Jennifer
Reimbursements could be a lot faster
This is a great service. I will use the direct deposit option going forward
Insurer: Nationwide
By: Anthony
Trupanion is a predatory company that doesn't care about it's customers.
Trupanion is a predatory company that doesn't care about it's customers. They charged my bank account 5/15 when my bill was due 6/6. How can a company decide they want to get paid early? Get your pet insurance somewhere else!
Insurer: Trupanion
By: Elizabeth
Our family loves Embrace!
Embrace makes filing a claim easy with their pre completed claim forms. We had our payment within 10 days of submitting our claim. We will be with Embrace as long as we have pets!
Insurer: Embrace
By: Corie
Well treated after surgery
Embrace followed me with series of treatments, then cat-scans and finally surgery on Zeus to remove some broken bone in his left elbow. While the deductible is quite significant, they never questioned and promptly treated reimbursements for what became an expensive procedure..
Insurer: Embrace
By: Rand
I was surprised at how expeditiously the claim was processed
I was surprised at how expeditiously the claim was processed and I received payment right away!
Insurer: Trupanion
By: Brenda