Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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No hassle submissions.
They are a no hassle company when it comes to remitting your reimbursements. Overall they are fast to pay out.
Insurer: Pets Plus Us
By: Michelle
VPI caring for my pet is AWESOME!!!!!
VPI Outstanding insurance to have!!!!. VPI care a great deal about your pet from the time they receive your claim, to the reimbursement they give back, and then contacting the owners to make sure your pet is ok. They also send payment in a timely manner. I could not ask for a better insurance.
Insurer: Nationwide
By: Tanya
Awesome service. Would highly recommend this company.
We only had insurance for a couple of months and Bubba broke his leg and had to have surgery to have 4 pins put in his leg. They covered their portion with no questions asked very quickly. We will be keeping pet insurance for Bubba but we hope he will remain healthy after this unfortunate accident.
Insurer: Pets Plus Us
By: Liann
Process was smooth and worked without a hitch
My dog was in need of major dental work. After an initial visit with the canine dentist, I called ASPCA insurance to find out what would be covered. The person I talked to was very clear about what the insurance coverage was and how the process worked. After the surgery, I submitted my paperwork and within a short time, I received a check for coverage of the agreed upon services. Overall, it was a seamless process. Thank you.
Insurer: ASPCA
By: Susan
I am beyond pleased with Nationwide and highly recommend to others!!
The time between submission of claim forms and receipt of reimbursement is outstanding!! I am very pleased with this pet insurance.
Insurer: Nationwide
By: Colleen
Really easy claim process
I half-expected the insurance to fight my claims for my cat's surgery since it was over $3000, but the process was actually really smooth. Submitted my claims and receipts online, and after about a month of processing I got my money back (minus copays)!
Insurer: ASPCA
By: William
Healthy Paws is a lifesaver!
My little Frenchie broke his leg. His vet bills were almost $7,000 for a tiny fracture. Thankfully I had Healthy Paws Insurance for him and they covered 90% of the costs. It was such a relief to not have to worry about the cost of my dog's treatment.
Insurer: Healthy Paws
By: Steve
Chopper says Thank you, Mami was able to buy me a lot of Milkbones
Reimbursement was taken not to long.
Insurer: Embrace
By: Karin
I'm so grateful
I'm so grateful not only for your help with my recent claim, but for how easy you made it to submit and the speed at which you processed it. I've already recommended Trupanion to several friends with new pets. Thank you again!
Insurer: Trupanion
By: Andrew