Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 18, 2018

whole health plan with Nationwide is EXCELLENT

My 7 year old corgi is doing well, the whole pet plan has saved us $$! Nationwide picked up 90% of his knee surgery ($4000 +). it was great. and well worth the premium price. Karen

Insurer: Nationwide

By: Karen

Useful
May 18, 2018

The process was simple and convenient.

The process was simple and convenient.

Insurer: Trupanion

By: Maureen

Useful
May 18, 2018

Everything went smoothly in terms of coverage and payment to hospital.

Everything went smoothly in terms of coverage and payment to hospital. Still waiting on reimbursement from vet office visit but explanation of coverage was very clear

Insurer: Trupanion

By: Mary

Useful
May 18, 2018

I did not yet get compensated but the filing process was very easy

I did not yet get compensated but the filing process was very easy

Insurer: Trupanion

By: Jane

Useful
May 18, 2018

Because the assessment of my claim was very clear.

Because the assessment of my claim was very clear. Submitting the claim was easy. I like that I could just send a photo of the bill.

Insurer: Trupanion

By: Melissa

Useful
May 18, 2018

New online claim form is great.

New online claim form is great. Makes submission process smooth and seamless. Beyond that, Trupanion always handles rest quickly and efficiently. A+ in my book - I have no problem recommending Trupanion all day long! Thanks!

Insurer: Trupanion

By: Nick

Useful
May 18, 2018

So fast.

So fast. The vets office submitted it on their system at check out. And it was processed and I had an email with the result by morning. If only it automatically deposited into my account!!!

Insurer: Trupanion

By: Britni

Useful
May 18, 2018

Fast,

Fast, efficient service with no hassle.

Insurer: Trupanion Canada

By: Rosemary

Useful
May 17, 2018

I'm so glad I got insurance with ASPCA!

I'm very pleased with ASPCA. Our dog ate something and needed surgery. ASPCA was very friendly and helpful when I called for questions. The claim was easy to submit and they paid me promptly.

Insurer: ASPCA

By: Julie

Useful
May 17, 2018

Excellent service

We have had the insurance for 6 years and made our first claims just recently when our Lab became sick. The process was very easy and payment was prompt. I would say it is an excellent insurance policy. Thank you ASPCA

Insurer: ASPCA

By: Susan

Useful

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