Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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The app makes it easy to submit a claim…
The app makes it easy to submit a claim and Spot was fast at processing the claim. Very happy with the insurance.
Insurer: Spot
By: Tim Solum
Great Customer Service!
Our internet hsd been out forcafew weeks andbwe had missed a payment due to an old card being on file. Embrace wss quick to help get us back on track. Customer service was great!
Insurer: Embrace
By: Karen W. Anderson
I've tried 3 separate times to make…
I've tried 3 separate times to make purchase after getting a quote and had difficulty each tim. I saved the quote twice and when I went back to retrieve it there was no record found. However, I do thank you for offering and providing pet insurance to my 2 babies. Blessings, Kim Smith
Insurer: MetLife
By: Kimberely Smith
It only took me a couple of minutes to…
It only took me a couple of minutes to put in my claim. It was approved very quickly and the money appeared in my account a couple of days later, as predicted.
Insurer: Pumpkin
By: undecided customer
Timely review of claims and quick…
Timely review of claims and quick payment.
Insurer: MetLife
By: Rick
Submitted paperwork
Submitted paperwork, five days later,reimbursed!!!!!
Insurer: Pumpkin
By: Gregg
Paid 2 months of insurance
Paid 2 months of insurance, they cancelled the policy right after taking payment and now won’t refund the extra payment
Insurer: Sonnet
By: Megan Breen
Easy to file a claim
Easy to file a claim, quick and efficient payment
Insurer: Spot
By: Kathy
Excellent insurance
I have 3 bloodhounds and many veterinary visits. This insurance has been a blessing. It is easy to make a claim. It is very convenient and quick to reinverse. Thank you so much!
Insurer: Spot
By: Kelly Herman