Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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easy access and prompt payment
Someone always answers the phone when I have a question and the payment is clear and prompt.
Insurer: MetLife
By: Nancy Tankersley
Peace of Mind and Excellent Support
Trupanion's rapid response to our pre-approval and payment for services made a very stressful situation easier to manage. Adding more claims for the same injury was very easy and straightforward, and the chat support experience was excellent.
Insurer: Trupanion
By: Montana Customer
MetLife made the experience very easy…
MetLife made the experience very easy and quick as far as uploading my pets forms from the vet. The reviewed the claims rather quickly and issued my reimbursement quickly. Although there was a small issue with the electronic payment but I received a paper check. All the same, it was a great experience and I’m glad my dogs are insured with MetLife.
Insurer: MetLife
By: Amanda Smith
Very easy process for filing my…
Very easy process for filing my wellness claim for Molly. Happy to have this coverage!
Insurer: Fetch
By: Flora
So easy to deal with
Amanda was very pleasant and was so quick and efficient with providing a quote. Quote provided will provide me with great peace of mind and was very reasonable.
Insurer: Fetch Canada
By: Kathy Pereira
Quick review and payment of covered…
Quick review and payment of covered services
Insurer: Trupanion
By: Christopher
Double Trouble
We recently became the proud parents of Stella and Winston, adorable sibling Shih Tzus. I decided on Pets Best after lengthy research. It was a great decision. Filed claim easily and was reimbursed in 3 days! Pets Best has thd perfect name!
Reasonable payments easy to set up
Reasonable payments easy to set up
Insurer: MetLife
By: Trina
The enrollment was smooth.
The enrollment was smooth.
Insurer: MetLife
By: Setsuko Noguchi
Great customer service from Carey
Great customer service from Carey. Efficient and kind so glad I got Carey today. He was knowledgeable to figure out my payment issues.
Insurer: Fetch
By: Jennifer seaman