Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very easy and user friendly
Very easy and user friendly
Insurer: MetLife
By: Michelle
ESAY TO ENROLL AND NOT TO LONG TO WAIT
ESAY TO ENROLL AND NOT TO LONG TO WAIT
Insurer: MetLife
By: JOHN PORTILLO
The application process is easy
The application process is easy. I liked how they give me options for my pet insurance with detailed information.
Insurer: MetLife
By: Aileen Razon
The easy claim process
The easy claim process. And quick payment release for reimbursement. I love doing business with them.
Insurer: Spot
By: Laurie Paule
I got the refund of my vet bill very…
I got the refund of my vet bill very fast. It was easy to fill out the claim forms, so I can recommend Spot Pet insurance.
Insurer: Spot
By: monikak
Very easy to apply and quick response…
Very easy to apply and quick response on acceptance
Insurer: Nationwide
By: customer
Love the quick review and payment of…
Love the quick review and payment of claims!
Insurer: Spot
By: GS
It was so easy
It was so easy. And the best part was that they actually sent a request for Medical history directly to my Vet so I didn't have to. :-)
Insurer: Spot
By: Gretchen Miller
It was horrible to not be able to…
It was horrible to not be able to change my billing address. And over all at the end when it charges you the premium without it previously stating is also horrible
Insurer: Nationwide
By: customer
I spoke to a "person" who said I have…
I spoke to a "person" who said I have to use autopay. I am retired and on a fixed income. I NEED to know what is being paid and when at my discretion. I don't want autopay I asked her to send me and email each month, she said she can't By the way, I found autopay on the portal and canceled it.
Insurer: Trupanion
By: K Debbie Runciman