Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Excellent service and response time
Met Life is always quick to review and reimburse.
Insurer: MetLife
By: customer
Ease of use when processing claims
Ease of use when processing claims, and how quickly the payment was made.
Insurer: MetLife
By: customer
Simple, Fast, and Consistent
MetLife’s process for submitting claims is straightforward and quick to complete. There have been no surprise rejections of claims as coverage with no hidden or unclear exclusions. Payments for claims are also processed quickly, always within a week of submission. Overall, I’m happy with MetLife and will continue to use them for our pet insurance.
Insurer: MetLife
By: Mallory Lucas
Quality ServiceThey were quick to review my claim b/c…
They were quick to review my claim b/c of emergency surgery on my 5 month old Puppy. Well worth the charge each month for his well being. Thank you for your concern and prompt payout to my veterinary services.
Insurer: Trupanion
By: Jody
Very easy and straight forward
Very easy and straight forward
Insurer: MetLife
By: Esther Udoumoh
End of Life Care
My beautiful 15 year old dog needed to be helped over the rainbow bridge. When I let Pet's Best know about this, they reimbursed my prorated annual payment I had just made a few months before. I honestly didn't think that would happen, because I don't think most insurance companies will do that, much less do it without me even asking for it. It was an enormous blessing in an otherwise terribly painful time. I am very grateful, Pets Best.
Insurer: Pets Best
By: Sharon
Great Coverage for a low price.
It was easy to sign up, with no hassles.
Insurer: MetLife
By: Shawn P Brennan
Ease of applying for coverage.
Ease of applying for coverage.
Insurer: Nationwide
By: John