Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Reliable insurance
The return process takes too long to approve or recieve my reimbursement
Insurer: Nationwide
By: Syndy
Great submission and reimbursement process
Ease of claim submission and reimbursement
Insurer: Trupanion
By: Susan
It was very easy to file.
It was very easy to file our claim. Notifications we're timely and easy to understand. We received our payment through direct deposit very quickly. Thank you!
Insurer: Pets Best
By: Marci
Everything is simple
Everything is simple and easy to do. TrupanionExpress is awesome.
Insurer: Trupanion
By: Amy
Its super easy
Its super easy to make a claim and its handled very quickly. I get a response email giving Trupanion the details and takes less then a week to get money back.
Insurer: Trupanion
By: Joe
Little effort to submit claim
Loved that it took very little effort on my part to submit the claim AND Trupanion was amazingly fast in processing it and sending reimbursement. Wish every company did business like this!
Insurer: Trupanion
By: Karen
Vet visit
Payment from pictures of my claims using app was extremely easy, quick & payment came without any follow-up or questions by Nationwide Pet Ins
Insurer: Nationwide
By: Leanor
Satisfied with cost, coverage and claims processing
I've had ASPCA Pet Health Insurance for more than 10 years, for a number of dogs, past and present, and have been very satisfied with the cost, coverage, and claims processing. I've had claims for an emergency surgery, a chronic back condition, and two planned surgeries, and have not had a negative experience. Claims submission and claims processing has been very efficient, also.
Insurer: ASPCA
By: Cheryl
Got reimbursed very happy
Got paid back but it was a long time to wait
Insurer: Nationwide
By: Danielle
Wellness Exam Covered
I took Ginger into the vet for her yearly rabies shot and other shots, also her Heartguard medication to protect again heartworm and everything was covered and I received a check back in the mail on the items covered.
Insurer: Nationwide
By: Mark